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ShipStation has revolutionized our operations, enabling us to rapidly scale our direct-to-consumer channel. Their platform is powerful, fast, and highly scalable.
There are a few connectivity issues that should be fixed but other than that we are super happy we switched from Shippo to Ship Station. Love the added functionality and most of the scale integration. Has improved our shipping efficiency tremendously!
Awesome App with great support. You can actually call them and they speak English. The rates are generally the same or better than Shopify for shipping.
Chelly was super helpful! She was very knowledgeable about the whole system. She was also very helpful with all of my specific questions and needs!
This is the one tool that our company could not live without. The amount of time and money it saves us is priceless. The automated rules ensure we are always selecting the cheapest rates possible in a seamless integration. This saves also saves many hours each day so we can utilize our staff for more important tasks. Customer support is amazing as well. We have always gotten quick answers to questions and they always go above and beyond to solve our problems. Special shout out to Chelly Bell the latest rep who helped us find solutions to help save us money and make our dad to day that much easier.
by far one of the most annoying bug infested app and company. Nothing works
Hi there, thank you for taking the time to leave your review as well as your feedback! We've reached out to the email on your account to gather additional information. Hoping to hear back soon!
I've been very happy with ShipStation so far. For the most part, it just works. And for the times that it didn't, some settings adjustments fixed my issues. I find their offering expensive for my size business (really tiny), but it's a situation of you-get-what-you-pay-for.
Customer service has been top notch, even though I'm sure I'm one of their smallest accounts.
ShipStation is so easy to use. It walks you completely through the process of shipping your package. It sends notification about upcoming changes to carrier pricing, and services.
It also gives you Shipping analytics which is very helpful.
This app has been billing me for years and I can't get them to stop. I've even tried cancelling my credit card but because it's linked through Shopify they are able to bill the new card number somehow. Do not download this app or do their free trial. You'll be committed for life.
Hey there, thank you for bringing this to our attention! We will have a team member get in touch with you shortly to confirm some information and get the account closed - we're sorry this has been so difficult! Keep an eye on your inbox, please.
Great reps. Great help center. Great product.