ShipStation

We use this App to connect to both our eBay and Shopify Stores so we only have to use one shipping software for all our shipping needs.

I'm done with this app. I've tried to resolve this several times with Shipstation support, but they tell me it's "working as intended." Here are my issues...
1) When I change an order's address in Shopify, the change in address doesn't import into shipstation. I've sent items to the wrong address many times because of this.
2) When updating the address in the Shipstation app, the web version doesn't reflect the change, causing orders to be shipped to the wrong address.
3) The sync is extremely inaccurate to what is shown in Shopify when shipped via multiple vendors. For some reason, the developers can't figure out how to have an order that shows fulfilled in Shopify to reflect correctly in Shipstation, causing me to spend hours cross-referencing my open orders in Shopify to manually mark them as fulfilled in Shipstation.
4) My Etsy orders aren't syncing correctly, causing missed orders. For some reason, Shipstation only imports some of the orders, not all of them from Etsy. Again, I've tried to bring attention to these issues but the Shipstation team shows no interest in resolving them. Instead, they want to treat me like I'm ignorant. It would also be helpful to have a phone number so I could discuss the specific issues live.
I'm moving on.

Overall great as it pulls in orders from many different stores / platforms. The inventory tracking doesn't seem to work, but otherwise great.

We've been working with Shipstation for a couple years and it is truly an incredibly easy-to-use and intuitive product. Shopify integration was super simple and it has changed how we are able to fulfill. On top of all these benefits, shipping prices are always lower too. Highly recommend!

Works great! It does exactly what is says its going to do.

This app is so easy to use. It does all the work in the background. Orders are automatically added from Shopify to ShipStation...NO double entry of orders needed! We have it connected to our USPS/UPS/FedEx accounts and for $9 a month, this is one of the best decisions you can make. ShipStation also creates a packing slip which we include with all the orders for a customer receipt.

It's a good and straight forward platform, however; they do not have a call center so fixing a problem through emails can take up to two weeks and I can't wait that long for my customers to have the best experience with our brand

I've already written detailed reviews praising ShipStation, so this review is for the Shopify app only. It works flawlessly. Installs in seconds, and just about zero setup work to do. It just works.

i love it until it goes down or they do updates in the middle of working.
for some reason i don't know why it does not pull down my shopify sales sales like it should. sometimes it does sometimes it doesn't. today shipstation pulled in a canceled sale from shopify, that was curious. other than my couple issues i love shipstation take a lot of work load off of me and helps me from making mistakes.

We have used this app for about 4 years now and it is probably the one app that I would never delete. It makes it easy to compare shipping prices/times and fulfill our Shopify online orders.