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Used to be good. Now with Shopify locations, when I make a sale, my sales channel removes the sold stock from inventory. Once I ship the order through ShipStation, Shipstation ADDS INVENTORY BACK. and they are refusing to take blame and blaming Shopify. My inventory is getting messed up with every sale. I’m switching to Shipworks.
DO NOT USE. They have broken API functionality with Royal Mail and as a result up to 50% of my shipments went missing. The UK Manager just called me personally and admitted they know about this issue but thought people weren't losing 'too many.'
They almost have worse service than Shopify. Almost. Not worth the ever-increasing-amount of money. Better platforms for cheaper. Wish the FTC would stop Auctane from buying up all their competitors, gutting the service and jacking up the rates.
Does not integrate, does not work. App is unsupported in Shopify. I would steer clear.
I have contacted support multiple times and I haven't had any proper response, telling me that it's not their issue, or to use a work-around that is basic.
This must be the worst app I've ever seen. The support is so useless they always blame it on you instead of fixing the app or give you "possible reasons" with no solutions or they ignore you completely. The app has so many issues from not importing discounts, wrong custom invoices not matching the order totals, not dispatching the orders, have to update the platforms manually etc etc . Absolute ...
Hey there, thank you for taking the time to leave a review. We’re sorry to hear that our team missed the mark. Here at ShipStation, we strive to provide the best support ...
My below review changed after realizing that Shipstation almost doubled their subscription pricing (specially with Canadian $ conversion) with just a mass emailing (no authorization consent requested) and NOT providing Real Time Rates options in Canadian Subscription although their rates are same as in USA. Not worth service for the kind of subscription package price! Cancelling our subscription! ...
not cheap not worth it
Hi there, we are sorry to hear that our platform has missed the mark! We have various plan levels to fit any shipper along with robust features to ensure you are shipping as ...
Terrible app. We often have issues with orders not uploading. ShipStation Support can take days to begin investigating issue. Huge headache!
I wanted to install the app knowing the app's review is low,
but it's seem these low reviews are correct and it's not a good app at all, After connecting the app to my Shopify store, it never shows orders, first issue
This was the best app we had. Once it was updated IT IS COMPLETE TRASH!! Their support will take weeks with no help. A glitch a day will make you feel like you work for Ship station and not your own business.