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Easy to use for any level of business. We use daily for USPS, UPS, Fed Ex, DHL
Awesome App with great support. You can actually call them and they speak English. The rates are generally the same or better than Shopify for shipping.
I switched to shipstation about 6 months ago and wish we switched earlier! So user friendly and easy to navigate! Would highly recommend ShipSation. They're customer service is the best! They call you to make sure you are running smoothly and to see if you have any questions. Stancey is very helpful and glad she reached out!
Been using shipstation for years with other platforms. Finally moved over to Shopify and the transition was seamless.
Now if only Shopify's integration with Fedex would be as good as Shipstations ;)
This application has saved our company time and money and helped us streamline our shipping process
There are a few connectivity issues that should be fixed but other than that we are super happy we switched from Shippo to Ship Station. Love the added functionality and most of the scale integration. Has improved our shipping efficiency tremendously!
Horrible app, took our money for using our own courier without notifying us. VERY DODGY! Aussie's steer clear of this one!
Hey there, we appreciate you taking the time to try out our platform. We’re sorry to hear our pricing plan didn’t work for you and your business. We’ve sent an email to gather additional feedback and understand how we can do better. We hope for the opportunity to work together in the future!
I just downloaded this app. I will update my review once I had a chance to use this app more. People need to be aware, especially if they are just starting out like myself and money is tight. The free option is not a free option. It says upto 25 monthly shipments for no fee. But, when signing up, you MUST pick a fee option, because the free option has disappeared. It makes it frusterating because you spend some time getting it set up, and blam, smaked is the face without it.
Thank you for reaching out and providing us with your feedback, this is very valuable to our team! We will have a team member get in touch to assist you with your setup and if you have any outstanding issues. Please have a great rest of your week!
Buyer beware! I am on a trial acct still and its been a terrible experience-They charged me for my last 2 labels over & over again by saying I needed more & more funds and kept charging my credit card-but even though they charged me for 1 label 3 times in funds-I never received the label-I am unable to print any labels-there was not actual label or tracking created and yet they charged me 3 times for this label and then the same thing happened with another label rt after that-they currently owe me a refund of $221.08
You cannot get a human on the phone & I opened a "case" 2 days ago and no reply or refund so I will have to pursue thru credit card company. It's really bad-they charge you all sorts of charges for labels you never get & then try to get the refunds when it was their fault. Not ok -Stay far far away.
Hi there, thank you for taking the time to leave your review! We're sorry to hear that this was a frustrating experience but would love the opportunity to make things right. We have reached out to you in your recent ticket to schedule some time to resolve this. Hoping to hear back from you shortly!
Our company has been using Shipstation for over a year now. We started with very low volume but have grown quickly. The platform is flexible and easy to use, the rates are great, and the customer support has been tremendous. They listen and are eager to help. What more could you possibly need?