Avaliações (815)

Avaliação geral
4,2
Pontuação por nível de classificação
  • 75% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 3% das classificações são de 2 estrelas
  • 14% das classificações são de 1 estrelas
30 de abril de 2024

Easy to use. I love how you can combine orders and process them altogether. It saves a lot of time! Very user friendly!

MD GLAM
Estados Unidos
About 4 years usando a aplicação
9 de junho de 2024

There have been near-flawless interactions. It has cut down on shipping costs and errors. The only issue I have is with claims. They always need to be approved, which is complex and rare.

Uniquely Thai Lao TV
Estados Unidos
12 months usando a aplicação
26 de fevereiro de 2024

Shipstation made it extremely easy for us to ship many orders at once with only a few clicks. If your business is like ours and you often ship more than 20 orders a day, I would highly recommend Shipstation. Once item weights were inputed into Shopify, and automation rules were set in Shipstation, we were able to save at least an hour of work each day in the shipping process. Not to mention the low rates Shipstation offers. By the end of the 30-day trial, I was relieved to have found this app. : )

National Running Center
Estados Unidos
About 1 year usando a aplicação
3 de maio de 2024

Working with Chelly Bell on implementing and setting up our ship station was an exceptional experience. She expertly guided us through the entire process and went above and beyond to ensure we were operational, earning her a well-deserved five stars. Thanks to her efforts, not only are we up and running smoothly, but we're also enjoying significant savings on our shipping costs. Thank you, Chelly!

SLNT®
Estados Unidos
Over 2 years usando a aplicação
30 de abril de 2024

We sell on multiple platforms and ShipStation makes it super easy for my assistant to come in and ship for me. She doesn't have to have any sign in info for Shopify.

Duct Tape and Denim
Estados Unidos
Over 3 years usando a aplicação
Editado a 22 de fevereiro de 2024

Update: The only response I've gotten from ShipStation was because of this review. I still haven't heard back from anyone about my problem in most of a week. Seems they care more about how they look than how they actually do their jobs.

It keeps getting more expensive, while the service keeps getting worse.

I've been three days without the ability to create labels, and I still can't figure out if any of the support staff (who appear to be farmed out to a 3rd party now) have even used the software before.

Not only did my fees DOUBLE for using my own carrier accounts, but the service and support are 1/10th of what they used to be.

This is the worst way to spend your money. Find something else.

Im cancelling and moving to Ordoro.

Update: After 2 weeks of outage my issue was finally resolved and we were able to create labels again with the carrier we have the best agreement with.

We lost ~$3000 in increased shipping costs in this window of time. Shipstation was gracious enough to provide us with a $400 credit to make up for this....

Responses were slow, and we were more or less left completely in the dark on what was going on, or what discoveries were made. We were never provided with a reason for the outage.

We are still working to migrate away from ShipStation at this point.

PatchPanel
Canadá
Over 6 years usando a aplicação
Questão respondida por ShipStation 22 de fevereiro de 2024

Hey there, we appreciate your review and the time you’ve spent working with our team. While we strive to offer the best support in the industry, we are sorry to hear we’ve missed the mark here. We’d love the opportunity to make this right and we will continue being in contact on your ticket.

8 de maio de 2024

The assimilation between ShipStation and Shopify has been ideal! With our intricate system of rules, it's been nearly effortless to create exactly what we needed. You feel as if the ShipStation team is literally right there with you if you need cordial guidance and help. It's a wondrous thing to have their tech team within reach with just a call!
Darren was assigned to us, and he is the BEST! Highly recommend!

Keto Brick LLC
Estados Unidos
3 months usando a aplicação
1 de fevereiro de 2024

Stancey was extremely helpful and even followed up with me to make sure everything was working well and going fine. Definitely would recommend getting in contact with her if possible!

Dazzle Sports Marketing
Estados Unidos
9 months usando a aplicação
25 de abril de 2024

Shipstation has really allowed us to optimize our e-commerce shipping workflow. The tool is robust, and the user interface is easy to navigate. Support has also been great!

Bustin Boards Co.
Estados Unidos
Almost 2 years usando a aplicação
23 de fevereiro de 2024

All options are not provided each time. Shipstation at times does not provide all the information needed like previous order information or ship by information to be printed on invoices

Simple Shapes
Estados Unidos
About 5 years usando a aplicação