ShipStation

not cheap not worth it

Terrible app. We often have issues with orders not uploading. ShipStation Support can take days to begin investigating issue. Huge headache!

I wanted to install the app knowing the app's review is low,
but it's seem these low reviews are correct and it's not a good app at all, After connecting the app to my Shopify store, it never shows orders, first issue

This was the best app we had. Once it was updated IT IS COMPLETE TRASH!! Their support will take weeks with no help. A glitch a day will make you feel like you work for Ship station and not your own business.

ShipStation was just great until a few months ago. Then things started going wrong. The app began to lose track of our scale at random times and could no longer read weights. At first we thought it was the computer we were using so we bought a new one but it did not help. I tried downloading ShipStation Connect and reinstalling it but it still did not fix it. So we decided maybe it was our scale ...

The app works great when it works, but when it glitches and your shipping company charges you 30,000 for labels that were made by mistake, Shipstation is dismissive and slow to respond, let alone correct the issue.

Very very dissapointed in their level of service.

Loyal ShipStation user for years, had gotten quite used to things and everything ran fairly smoothly. Had gotten the new layout forced upon me but always could switch back. Now that the V3 is rolled out and forced upon us with no reverting, our ability to ship effortlessly is impossible. We have been on support calls for hours only to be told "huh, that's weird" and no solution in sight. Now ...

Just tried to use and not allowed to purchase and print label, you've been taking monthly charges and the first time I try it , it failed

Absolute rubbish. The support is shocking, so incompetent and will never acknowledge an error. The servers are always down, shipconnect doesn't work half the time and the don't include the discounts in the commercial invoice so the customers get chared taxes on what the items cost full price not what they actually paid for them.

Stay away - I was wrongfully charged for a month's subscription after following the customer service agent's instruction of how to extend a trial and ended up being charged for an extra month also.

I've been attempting to chase this up for over five months now with no reply. This company owes me nearly £80 and seems to have no interest in dealing with it other than avoiding me.