Recensioni (34)

Valutazione complessiva
4,4
Numero di recensioni per livello
  • Il 94% delle recensioni ha 5 stelle
  • Il 0% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 6% delle recensioni ha 1 stelle
30 agosto 2022

Will and his team have been really wonderful. They helped us set up Shiptection on our store. They were patient and answered all of our questions before we added the app and switching from Route. They're very quick to respond and they've resolved all of our claims so far. Super easy to use. Their customer support is impeccable. I trust Will and his team. I highly recommend this app!

C-IN2 New York
Stati Uniti
8 mesi di utilizzo dell’app
9 settembre 2022

ShipTection has been great! Customer service has been very quick to respond to any questions or situations that we run into, although we haven't had many problems at all! Happy to suggest them to others looking for a shipping protection option.

One Loved Babe
Stati Uniti
7 mesi di utilizzo dell’app
30 agosto 2022

The customer service team for this app is simply excellent. And that's one of the main reasons we chose to go with them. Well, and of course the fact they are a great upsell for our customers!

Off Road Tents
Stati Uniti
6 mesi di utilizzo dell’app
30 agosto 2022

We've used a different insurance solution previously, and have found Shiptection to be a more personal, efficient and productive service. They are quick to resolve any issue in a manner most agreeable with the customer. Integration is seamless and effortless. Highly recommend.

Zeds Dead Official Shop
Canada
5 mesi di utilizzo dell’app
1 giugno 2022

We are extremely happy with ShipTection. Haven't had any issues at all and the customer service is excellent.

Cubic Mini Wood Stoves
Canada
5 mesi di utilizzo dell’app
5 giugno 2022

From set up to integration to customers filing claims - this has been seamless. No problems with customers coming back to me saying that their claim wasn't completed. They created a confirmation saying that people are liable for their boxes if they choose NOT to get insurance, so most customers keep it. Been awesome to have in my store to take care of any issues!

LuvNailz
Stati Uniti
5 mesi di utilizzo dell’app
13 giugno 2022

Amazing shipping protection. Very easy to communicate with and most importantly, we no longer have to pay out of pocket for all of our replacements due to shipping damages, lost/or stolen packages. They work directly with you to make sure the process is as easy as possible.

Koala Puffs Official Website
Stati Uniti
5 mesi di utilizzo dell’app
2 settembre 2022

Ameriflex loves the Shiptection app and platform!! Hands down the best solution in the industry. We have tried the other "big" names out there, and the customer service, rates, and over all experience is hands down the best!! A++

AmeriFLEX™ USA
Stati Uniti
4 mesi di utilizzo dell’app
12 gennaio 2023

This app is the absolute BEST. Payment for claims are ultra fast ( a couple days) and painless. This beats filing a claim with the shipping carriers whom you never hear back from. Highly recommend for any online business!

GARÇON
Canada
4 mesi di utilizzo dell’app
28 giugno 2023

What a pleasure to deal with! The process has been seamless since we began and the customer service is incredible! We'v tried 3 insurance companies in 3 years and this is by far the best. Don't hesitate!

Trust Fund Beauty
Canada
4 mesi di utilizzo dell’app