Avaliações (31)

Avaliação geral
5
Pontuação por nível de classificação
  • 100% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
23 de fevereiro de 2024

After working with other shipping insurance providers we are happy to be working with ShipTection. They have some of the best customer service we have found in our 15 years of e-commerce. Will went above and beyond to ensure the app is integrated with our sites and performing optimally. We highly recommend ShipTection.

Serious Steel Fitness
Estados Unidos
3 months usando a aplicação
9 de janeiro de 2024

ShipTection is awesome! This is a great option for customers. The customers file claims with ShipTection which gives us more time for other day to day matters. Integration and customer service are great. I highly recommend anyone looking to offer shipping protection to use them!

RV6 Performance
Estados Unidos
9 months usando a aplicação
28 de junho de 2023

What a pleasure to deal with! The process has been seamless since we began and the customer service is incredible! We'v tried 3 insurance companies in 3 years and this is by far the best. Don't hesitate!

Trust Fund Beauty
Canadá
4 months usando a aplicação
30 de agosto de 2022

Will and his team have been really wonderful. They helped us set up Shiptection on our store. They were patient and answered all of our questions before we added the app and switching from Route. They're very quick to respond and they've resolved all of our claims so far. Super easy to use. Their customer support is impeccable. I trust Will and his team. I highly recommend this app!

C-IN2 New York
Estados Unidos
Over 2 years usando a aplicação
17 de fevereiro de 2022

The ShipTection team is excellent! We had a few hiccups with the initial install, however they were very responsive and resolved all issues quickly. Filing claims is easy for our team as well as our customers. Definitely worth the switch from Route.

doraihome
Estados Unidos
Over 2 years usando a aplicação
19 de setembro de 2022

We have had a great experience with Shiptection. The customer service is top notch and helped us save revenue over time. Much better experience than our attempt at other solutions!

Magic Beans
Estados Unidos
Over 2 years usando a aplicação
30 de agosto de 2022

We've used a different insurance solution previously, and have found Shiptection to be a more personal, efficient and productive service. They are quick to resolve any issue in a manner most agreeable with the customer. Integration is seamless and effortless. Highly recommend.

Zeds Dead Official Shop
Canadá
About 2 years usando a aplicação
30 de agosto de 2022

We are currently using Shiptection to cover lost bags. The customer service has been awesome! They email back right away and we've loved working with them. If you're looking for a better alternative to Route, this is it!

OTG|247
Estados Unidos
Over 1 year usando a aplicação
31 de maio de 2022

Shiptection is amazing! we have integrated them on Total Ink Solutions.com and they rates are much better then the competitors, plus they have gone out of their way to assist with integration and customizations. We look forward to a long relationship with this company.

Total Ink Solutions
Estados Unidos
Over 1 year usando a aplicação
2 de setembro de 2022

Ameriflex loves the Shiptection app and platform!! Hands down the best solution in the industry. We have tried the other "big" names out there, and the customer service, rates, and over all experience is hands down the best!! A++

AmeriFLEX™ USA
Estados Unidos
Over 1 year usando a aplicação