ShipTection

We've had a seamless experience with ShipTection from day one. The integration was smooth, and we’ve had zero issues since implementing it. Their customer service team has been consistently responsive, helpful, and genuinely invested in our success. It's reassuring to know our customers have added protection, and the added revenue share is a nice bonus. Highly recommend ShipTection to any merchant looking for a reliable shipping protection solution.

Shiptection is filling in all the gaps that our previous order insurance app had. Flexible aesthetics and function, responsive customer service and tech support and a clear and fair income split. We have not had to deal with any claims yet, so I can't speak to that portion of their services yet.

We get way too many fraudulent orders with this app, even after uninstalling it! orders come in for $.98 with ONLY shiptection on it (no product)- this app is a target for fraud as people are checking to verify if stolen cards work by only buying the shiptection. We get several bogus orders a day when before it was probably 1 every couple months - there is nothing in the app that stops people from just buying shiptection, if you add a product and shiptection you can remove the product and shiptection stays- this is likely how they are adding only shiptection.