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I have been using the Shipturtle App for a few months now and I am absolutely amazed at how much time and energy it has saved me. It automates the whole backend which makes it so much easier to manage my resources and tasks. The team is also very helpful and available, and have been quick to respond to any queries I had. I highly recommend the Shipturtle App, it's an easy and reliable way to manage your business.
Thank you! We're thrilled to hear that Shipturtle has been a game-changer for your business. 🌟 Your support means the world to us!
We like this app better than the most reviewed multivendor marketplace app out there. Here is why: - The interface is times cleaner, simpler and easier to understand.
- The loading time when switching between sections is shorter.
- The configurations are less and more direct.
- It's cheaper. What we miss
- Ability for making a shop page for each vendor. This made us think twice.
- Ability to translate messages that are automatically emailed to vendors and buyers.
- Several options for messages that are emailed automatically to vendors and buyers. Reason why we give 5 stars even tho it does less at the moment is because it does it better and it looks better.
Great job, we appreciate your work and thanks for putting it out there.
Thank you for the review! We are relatively new and adding features on a weekly basis. It is wonderful to get feedback from users like yourself and understand how to do better.
Great app, very professional team!
Thank you! 🌟 We appreciate your kind words!
After checking a lot of apps to help us out with the multivendor invoicing with GST. I was stumbled upon ShipTurtle. It's the best app with the right pricing model. ST team has thought of every detail needed to make your life easy. Their support team is great, prompt in responding, and listens to your suggestion/requests. Must have Shopify app if you're looking for the multivendor setup. Kudos to the team
Thanks Ankit, its a pleasure working with you. Thanks for the review
We used shipturtle for 6 months with Enterprise plan and leaving it because their customer service is rubbish, they ask for money all the time, even for a demo, They will not show you how to process orders, how to do integration, they will say pay us our time is valuable. Their system has limitations but they don't check and ask us to make videos and send us. It was a bad experience overall working with stubborn people, We wasted our money and precious time but we had experience and that is what intending to share with you guys to take extra measures using this app. I dont think they deserve 1 start it should be -1.
Hi Wajid, as per our policy we give full onboarding demo and training to your team when you install the app and also support you on whatsapp chat so you can get answers to your queries easily within hours instead of replying to emails.
In your case, you hire new people and consultants on your team every 2 months and expect us to spend a few hours on call every month training them afresh. This is not possible for us since we have a lean team, and hence cost effective plans. We have actually gone out of our way to do the demo not once, but thrice with you.
All our features are extensively documented on our website, and your team can easily go through them to understand. In case something doesn't work specifically, we are always around to help.
I believe you would not be using the app for the last 6 months if you were not given complete support till date.
There is an expectation mismatch, if you expect someone to spend 1 day training your team each month, its not possible with our standard plans.
From Day 1 with ShipTurtle we have been very satisfied with our experience. We have a unique selling platform which has required coding tweaks to improve or simplify functionality on our site. ShipTurtle has fulfilled all of our requests and also made recommendations on improvements in the future. We are currently in a soft launch of our shop and they have been timely in helping us with anything we need.
Thank you so much for your kind words! We're thrilled to be a part of your journey and glad to hear you're having a fantastic experience with Shipturtle. We're here for you every step of the way.
Several technical errors and glitches. The support team we're unhelpful and quite rude. We have since moved to Multi-Vendor Marketplace which we recommend.
Dear client,
We spent almost 1 hour with you to demostrate our app and features.
You wanted our support features on the Enterprise plan, while staying on a free plan.
We shared our website's published policy several times in our conversations lasting 2-3 days, but you insisted not to go with it.
Not a single error or glitch was shared by you, nor was any money charged.
Here’s to thank you for the excellent app you did for multi-vendor activity’s success. I really appreciated the teams' welcoming and the time you spent with customers.
Thanks a lot ! your words encourage us to do better
User friendly and intuitive to use. Its the perfect bridge between Shopify and final product delivery.
One of my favourite features of the app is the reconciliation section, which is not provided by anyone else. The dashboard gives a snapshot of the store at any point in time.
Absolute value for money!