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We used shipturtle for 6 months with Enterprise plan and leaving it because their customer service is rubbish, they ask for money all the time, even for a demo, They will not show you how to process orders, how to do integration, they will say pay us our time is valuable. Their system has limitations but they don't check and ask us to make videos and send us. It was a bad experience overall ...
Hi Wajid, as per our policy we give full onboarding demo and training to your team when you install the app and also support you on whatsapp chat so you can get answers to ...
Several technical errors and glitches. The support team we're unhelpful and quite rude. We have since moved to Multi-Vendor Marketplace which we recommend.
Dear client,
We spent almost 1 hour with you to demostrate our app and features.
You wanted our support features on the Enterprise plan, while staying on a free plan.
We ...
did not liked it
existing vendor are getting counted even they do not use this portal to ship.
multi location option not available
Hello, thanks for your feedback.
Currently there is no way in the app for us to distinguish between vendors who ship or do not. Our plans are basis the number of vendors ...
Not a good fit for us here in Europe, unfortunately. Glitchy app, complex UX, rendering issues, questionable ethics, translation errors.. Startup plan support requests for basic functions are met with a demand to "upgrade to at least the Peak Plan". Poor strategy, really; if the base plan fails to function properly what can be expected on a higher plan? Perhaps a misalignment in Eastern (indian)/ ...
Hello Haeva store,
Apologize for your experience.
With customers across 50+ countries (over 80% in Europe and US), we have the flexibility to change the translation as per ...