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Several technical errors and glitches. The support team we're unhelpful and quite rude. We have since moved to Multi-Vendor Marketplace which we recommend.
Dear client,
We spent almost 1 hour with you to demostrate our app and features.
You wanted our support features on the Enterprise plan, while staying on a free plan.
We shared our website's published policy several times in our conversations lasting 2-3 days, but you insisted not to go with it.
Not a single error or glitch was shared by you, nor was any money charged.
Here’s to thank you for the excellent app you did for multi-vendor activity’s success. I really appreciated the teams' welcoming and the time you spent with customers.
Thanks a lot ! your words encourage us to do better
User friendly and intuitive to use. Its the perfect bridge between Shopify and final product delivery.
One of my favourite features of the app is the reconciliation section, which is not provided by anyone else. The dashboard gives a snapshot of the store at any point in time.
Absolute value for money!
Not a good fit for us here in Europe, unfortunately. Glitchy app, complex UX, rendering issues, questionable ethics, translation errors.. Startup plan support requests for basic functions are met with a demand to "upgrade to at least the Peak Plan". Poor strategy, really; if the base plan fails to function properly what can be expected on a higher plan? Perhaps a misalignment in Eastern (indian)/Western business approaches, but this mentality wasn't sustainable for us.
Hello Haeva store,
Apologize for your experience.
With customers across 50+ countries (over 80% in Europe and US), we have the flexibility to change the translation as per the customer wherever Google Translate does not work properly. As part of onboarding, we also advice the country-specific requirements for shipping / taxes / payouts.
Our plan features and support policy are published on the website and we often go beyond it as per customer's need.
Our team is trying to connect with you to understand your issues and solve them on priority.