O této aplikaci
Uvedena
28. březen 2017
Jazyky
angličtina a francouzština
Tato aplikace není přeložena do jazyka čeština
Kategorie
Sledování objednávek zákazníků , Vrácení a výměnyFunguje s:
Zendesk, Fedex, DHL, TNT, USPS, GorgiasProactive order tracking that delights your customers, reduces WISMO tickets and cuts return costs.
Shipup helps you improve the post-purchase experience. We enable online retailers to deliver consistent and proactive communication that delights customers at every stage beyond purchase, from delivery to returns. Shipup empowers e-tailers to bolster their brand image, increase repeat purchases from loyal customers, and reduce support costs through data-driven decision-making.
- Timely Email and SMS Notifications
- Branded and Customisable Tracking Pages
- Centralised Shipment Dashboard
- Returns management with Automated Exchange & Store Credit Options
- AI-Powered Estimated Delivery Dates
Cena
Pro
$399 / měsíc
$0.15 per extra package
- Proactive Shipping Notifications
- Custom embedded Tracking Page
- Client surveys
- Customer support add-on
- Dashboards
- Zendesk/Gorgias Integration
Pro
$399 / měsíc
$0.15 per extra package
- Proactive Shipping Notifications
- Custom embedded Tracking Page
- Client surveys
- Customer support add-on
- Dashboards
- Zendesk/Gorgias Integration
Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní. Zobrazit všechny cenové možnosti
Počet recenzí: 19
Shipup is a great way to inform your customers about the statuts of their order and about the shipment. It is very reassuring for them, because they receive emails that are customized with our brand DNA. Moreover, Shipup sends notifications about the order, if there is an incident on the way and on our side we also receive a notification so we can initiate an action before they come back to us. We also like the fact that customer can rate us afterwards ! It helps us come back to them if they had a bad experience with the delivery. Shipup is very well integrated with Shopify and easy to implement :
We've been using Ship Up for a few months now. The setup experience was super easy and they were available immediately for chat support on their website, since we had a few questions about customization. As an online retailer we have struggled with shipments getting to the customer, especially internationally, so Ship Up has been a huge help to us, preventing delays, returns to sender and notifying a customer about what's happening in order to keep them happy, informed and able to react. An excellent app for any business shipping product!!! Would highly recommend.
I use this app to get the return of my customers and we are really satisfied. It's really helpfull to get this app as it offer a better purchase experience and we win lots of time by the branded notifications. And we noticed a good experience on using the delivery notifications for our marketing.
I used this app to inform my customers about their delivery so that they can know exactly when it arrives. You can customize everything in the tracking page or the email templates (photos, videos, logos...) by yourself on this app and it's really great! Besides Shipup team is very helpful and always makes their best to give you the accurate service at the right time ;)
Shipup allows me to gain a lot of time in customer service. I also have a lot of great feedbacks from our customers who are very sensitive to these extra delivery notifications
O této aplikaci
Uvedena
28. březen 2017
Jazyky
angličtina a francouzština
Tato aplikace není přeložena do jazyka čeština
Kategorie
Sledování objednávek zákazníků , Vrácení a výměnyFunguje s:
Zendesk, Fedex, DHL, TNT, USPS, GorgiasVytvořeno partnerem Shipup
Informace o partnerovi Shipup
Průměrné hodnocení: 4,6
Počet roků zkušeností s vývojem aplikací pro Shopify App Store: 7
47 RUE MARCEL DASSAULT, BOULOGNE BILLANCOURT, 92100, FR
Podpora
Poslat zprávusupport@shipup.co
Tento vývojář nenabízí přímou podporu v jazyce Čeština.