Om denne app
Lanceret
15. juni 2016
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Kategorier
Sporing af kundeordrer , ProduktanmeldelserFungerer sammen med
Loox - Judge.me, Unicommerce, Freshdesk, Zoho - ShiprocketShipway Xperience: Ordresporings- og engagementværktøj til at levere en fremragende kundeoplevelse.
Shipway Experience er en foretrukken platform for D2C e-handel. Tilbyd en problemfri post-købsoplevelse, der driver gentagne køb og kundeloyalitet. Sammen med proaktiv ordresporing, statusopdateringer via SMS, e-mail og WhatsApp, indsamle anmeldelser. Beregn NPS-score og analyser købers tilfredshed med hjælp fra Shipway Experience.
- Mærkevares ordresporingsside med en estimeret leveringsdato.
- Proaktiv sporing og notifikationer via SMS, e-mail og WhatsApp
- Feedback- og anmeldelseswidget
- Håndter kundeforespørgsler
- Øg gentagne køb med produktanbefalinger
Indeholder maskinoversat tekst
Priser
7-dages gratis prøveperiodeGratis
Gratis
- 50 forsendelser om måneden
- Sporingsadgang til 650+ kurerer
- E-mail notifikationer
- Mærkevaresporingsside / Sporingswidget
Starter
$9 om måneden
eller $97 om året, og spar 10 %
- 300 forsendelser/måned
- Sporingsadgang til 650+ kurerer
- E-mail notifikationer
- Mærkevaresporingsside / Sporingswidget
Vækst
$49 om måneden
eller $529 om året, og spar 10 %
SMS & Whatsapp notifikationsomkostninger efter forbrug
- Alle Starter+
- 2000 forsendelser / måned
- Transportørpræstationsrapport
- EDD-funktion & SLA-rapport
- Flersproget sporingside
- SMS alarmer
- Produktanbefalinger
Enterprise
$99 om måneden
eller $1,069 om året, og spar 10 %
SMS & Whatsapp notifikationsomkostninger efter forbrug
- Alle Vækst +
- 5000 forsendelser om måneden
- Kundeanmeldelser & NPS-score
- Whatsapp alarmer
- Shopify Pushback
- Webhooks
Gratis
Gratis
- 50 forsendelser om måneden
- Sporingsadgang til 650+ kurerer
- E-mail notifikationer
- Mærkevaresporingsside / Sporingswidget
Starter
$9 om måneden
eller $97 om året, og spar 10 %
- 300 forsendelser/måned
- Sporingsadgang til 650+ kurerer
- E-mail notifikationer
- Mærkevaresporingsside / Sporingswidget
Vækst
$49 om måneden
eller $529 om året, og spar 10 %
SMS & Whatsapp notifikationsomkostninger efter forbrug
- Alle Starter+
- 2000 forsendelser / måned
- Transportørpræstationsrapport
- EDD-funktion & SLA-rapport
- Flersproget sporingside
- SMS alarmer
- Produktanbefalinger
Enterprise
$99 om måneden
eller $1,069 om året, og spar 10 %
SMS & Whatsapp notifikationsomkostninger efter forbrug
- Alle Vækst +
- 5000 forsendelser om måneden
- Kundeanmeldelser & NPS-score
- Whatsapp alarmer
- Shopify Pushback
- Webhooks
Indeholder maskinoversat tekst
Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag.
200 anmeldelser
Great application for order tracking, Easy to integrate and use, also the shipway staff specially Jyoti helps us a lot.
the best software to tracks order automatically.
A good app to align your Shipments plus the staff is so cooperative with you throughout the process. Jyoti thanks for the continuous support. Hope to get such assistance in the future.
Nice app , Free plan also avilable for tracking orders till 50 order a month, very nice service to customers
I used this app for like 2 years on yearly subscription, as I can remember. But I had a super bad experience when I decided to stop using it.
I decided to switch to another app because they don't have Klaviyo integration. Then on March 3, the app auto renewed the subscription (I don't know they can auto renew because last time I had to buy manually).
I recognized this on March 6, and I immediately contacted them for refund. Their policy stated that they could refund the unused credits within 30 days of purchase. They told me to contact Shopify support. The Shopify support then raised a ticket to them so that they can refund using the Partner Dashboard.
And they just didn't reply. I tried reaching out to them via the live chat on the app, or told Shopify support to push them. But no help. They still don't reply as for now.
I see that they don't want to help customers when there are refund tickets. So guys, remember to uninstall the app if you don't use it anymore.
Hi Team,
We are really sorry for the inconvenience. However as stated by you, we never denied the refund & it has already been processed last week.
As a standard process our team tried to you reach you mutiple times to convert your credits into any other apps where there was no response.
But again it was great working with you, and we apologize for the experience you had.
We are looking forward to serve you again.
Om denne app
Lanceret
15. juni 2016
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Kategorier
Sporing af kundeordrer , ProduktanmeldelserFungerer sammen med
Loox - Judge.me, Unicommerce, Freshdesk, Zoho - ShiprocketUdviklet af Shipway
Om Shipway
4,8 i gennemsnitlig bedømmelse
8 års erfaring med at udvikle apps til Shopify App Store
#345-48, Spaze It park, sector 49, Gurgaon, HR, 122002, IN
Support
Skriv en beskedcontact@shipway.in