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Shipway Experience: Order tracking & engagement tool to deliver excellent customer experience.
Shipway Experience is a preferred platform for D2C eCommerce. Offer a seamless post-purchase experience that drives repeat purchases and customer loyalty. Along with proactive order tracking, status updates via SMS, Email and WhatsApp, collect reviews. Calculate NPS score & analyse buyer satisfaction with the help of Shipway Experience.
- Branded order tracking page with an Estimated delivery date.
- Proactive tracking and notifications via SMS, Email and WhatsApp
- Feedback & review widget
- Handle customer queries
- Increase repeat purchases with Product recommendations
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Langues
anglais
Cette application n’est pas traduite en français
Fonctionne avec
- Loox - Judge.me
- Unicommerce
- Freshdesk
- Zoho - Shiprocket
Catégories
Suivi
Options d’affichage
Méthodes pour recueillir des avis
Tarification
Starter
$29 / mois
ou $313/an et économisez 10 %
- 1000 Shipments/Month
- Tracking Access to 650+ couriers
- Email Notifications
- Branded Tracking page / Tracking Widget
Essai gratuit de 7 jour(s)
Growth
$49 / mois
ou $529/an et économisez 10 %
SMS & Whatsapp Notifications charges as per usage
- All Starter+
- 2000 shipments / Month
- Carrier performance report
- EDD feature & SLA report
- Multi-lingual tracking page
- SMS Alerts
- Product Recom
Essai gratuit de 7 jour(s)
Enterprise
$99 / mois
ou $1,069/an et économisez 10 %
SMS & Whatsapp Notifications charges as per usage
- All Growth +
- 5000 Shipments Per Month
- Customer Reviews & NPS Score
- Whatsapp Alerts
- Shopify Pushback
- Webhooks
Essai gratuit de 7 jour(s)
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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours.
Avis (65)
Shipway is a great platform for the users as well as the end customers as it make both our Job easier. The support is extremely fast, efficient and helpful.
Shipway order tracking app is excellent! The response from Ms. Jyothi Panchal was very quick and efficient. The customer service provided was outstanding and highly commendable. Great experience overall!
This is a great product with amazing support from Sandeep. I am quite happy with this product of shipway.
ok...
staff is not answering from 1 month for the issue
- shpwidget.js call taking unnecessary load on all pages.
- analytics.php call taking unnecessary load on all pages.
- analytics.php tracking all user activity without seller permission
Assistance
Assistance relative à l’application fournie par Shipway .
Ressources
Lancement
15 juin 2016
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