Captain Shipping Protection
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Very simple integration and our customers love having extra protection on their orders. The app is super intuitive and easy to navigate. I love using Captain insure! I can't wait to experience their upcoming features and continue to support them.
Dear KNUCKLEDUSTER Team,
It's an honor to get your recommendation!🥰Thanks a lot for your positive review of our APP and Customer Service!
We are so glad that our APP and Customer Service satisfy our users!
Please feel free to contact us with any feedback, we will help you as always!
Thanks again for your support and recognition!
Best regards,
Captain insure Team Sunny
This is the best app to use inside Shopify regarding shipping insurance, the automated way to embed it, before this we generally needed to claim from the logistics provider as well, now it gives consumers a better understanding that their purchased orders are protected and
pay a lot and more critically the insurance premiums go into our own account.
Hi, Dear GTXR,
Thank you for your patience and support.
We will ensure that the insurance widget runs smoothly, and
looks perfect. Please do not hesitate to contact us with any feedback, we will be here to help you as always!❤️
Your business success is our success！
Kind regards,
Captain insure Team Sunny
Calculations correct, but does not work with multi currencies. It was changing the currency symbol for the total amount in the cart. No reply to my support request. Use it with 1 currency only and seems to work fine. And be aware. Upon installation it shows up as a product: The box: This is a physical product was ticked. I did not know that. So shopify tells customers this can not be shipped to their address, so if the insurance is activated the whole cart can not be checked out. If you run a big store you are about to loose a lot of sales not knowing what is causing the problem. This kind of app developers should be banned from the platform immediately! This is not a small issue. It is stupid not to double check all settings before releasing the app.
Major Updates.
We value customer feedback and in response, the
We completed two major updates
1. the added insurance items will be digital products and will not require shipping.
2. we have made a perfect conversion of currencies to support merchants' global business!
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Hi, Dear Barista och Espresso Team,
First of all, we would like to express our sincere apologies to you, We follow the value of the customer first and We will be the first to establish communication with you, and active support and service, we highly value ~
We do our best to solve 100% of the problems you mentioned. and we will ensure that the insurance weight works perfectly,
Thank you for your support as we develop and grow together.
Kind regards,
Captain insure Team Sunny
this app works out of the box, support is fast. if you are looking to charge shipping insurance to your customers this is the app for you
As I continue to grow my business, I am increasingly aware of the importance of parcel protection, I need to give my customers peace of mind and we provide after-sales service, this app helps us to create such a service, I can also quickly check the parcel and manage the risk, I like it so much!
Hi, Dear LIOME Team,
Thank you for your patience and support.
We will ensure that the insurance widget runs smoothly, and
looks perfect. Please do not hesitate to contact us with any feedback, we will be here to help, as always!❤️
Your business success is our success！
Kind regards,
Captain insure Team Sunny
Super easy to install, excellent customer service. Now, I want to see it working with the first claim. But overall very straight forward.
Fantastic option for those who "self insure" via the Shopify insurance. We have used a few different apps and this one by far is the easiest. Doesn't slow down checkout, or the store at all. Customer service was super quick answering a question I had as well. 10/10 recommend this app!
A+++++++ Great support, team always fix issues quickly! Very well designed app. Appreciate the service.
Great app and great customer service. Does exactly what it describes and helped me out a lot. Thank you!