Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 93% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
14 aprile 2024

great customer service team

Freshway Supplies
Australia
4 giorni di utilizzo dell’app
25 marzo 2024

Unable to contact support, even via email or live chat. too bad

Climcat
Stati Uniti
Circa 18 ore di utilizzo dell’app
Captain Insure ha risposto 27 marzo 2024

Hi Climcat,

Our team sincerely apologize for not being able to assist you earlier. Unfortunately, we haven't received any relevant emails from you in our inbox. Could you please let us know if you're experiencing any difficulties that we can help resolve? Your feedback is crucial to us, and we're committed to addressing any issues related to the app promptly. Our customer support email is support@shipwill.org

Additionally, upon receiving your feedback, our team has immediately initiated investigations to identify any potential reasons why users may have trouble contacting us. We would greatly appreciate your assistance in investigating and pinpointing the problem.

We are eagerly awaiting your response.

Best regards,
Captain Insure Team

23 marzo 2024

Mig helped me to get the app up and running right away! Impressive!

Also the app works flawlessly!

Fenrir
Stati Uniti
17 minuti di utilizzo dell’app
25 marzo 2024

Im going to give the app four stars currently because I haven't quite used it. HOWEVER, customer service is TOP TIER!! Thank you Mig for your help.

Daeor Beauty Brand
Stati Uniti
11 minuti di utilizzo dell’app
15 marzo 2024

Good service!

A'dam Avenue
Paesi Bassi
5 giorni di utilizzo dell’app
28 gennaio 2024

Textbook bait & switch, advertises all of the cool features like Shopify Plus Checkout embeds, in their $11 per month plan that includes "All features & Unlimited orders"... and the first thing you see when you install the app? That the plan that actually includes all the nice features is over 4x the cost of the only advertised plan. Additionally, they advertise percentage based rates but this functionality is very limited and not available for Shopify Plus Checkout embeds at all. There are much better apps out there, easy uninstall decision for us!

Bullseye Sneaker Boutique
Stati Uniti
Circa un'ora di utilizzo dell’app
Captain Insure ha risposto 5 marzo 2024

Hi there,

This is Captain Insure Support. I hope you're doing well!

I am reaching out to let you know about our latest update - the feature to set a percentage price for Shipping insurance on your store's checkout page. If you wish to utilize this feature, please don't hesitate to reach out to us whenever you need.

Best Regards,
Captain Insure

6 gennaio 2024

fast service by leslie

NielsenMode
Paesi Bassi
26 giorni di utilizzo dell’app
29 gennaio 2024

great service

JTE GLOBAL
Stati Uniti
Circa 2 mesi di utilizzo dell’app
15 dicembre 2023

good experience work well

My Store
Canada
3 mesi di utilizzo dell’app
17 febbraio 2024

Sick app looks amazing, will forsure give me 5-10% more revenue

Valista
Paesi Bassi
39 minuti di utilizzo dell’app