Captain Shipping Protection運送険

Captain Shipping Protection運送険

レビュー (266)

総合評価
4.9
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2023年2月21日

I had Elly helping me out to remove the branding and she did so very quickly and was very nice about it, and added custom insurance icons. This was amazing thank you

Unplugged Oasis
オーストラリア
アプリの使用期間:1日
2022年9月22日

Super easy to install, perfectly embedded in cart page and checkout page, increase AOV by increasing insurance premium, and can check package status, highly recommend this APP.

Rebelliou
カナダ
アプリの使用期間:1日
2023年3月1日

I was chatting with Mig from the support chat. I'm very grateful for her help since she replied promptly and was very patient.

Femmey
スイス
アプリの使用期間:約21時間
2022年8月31日

Very simple integration and our customers love having extra protection on their orders. The app is super intuitive and easy to navigate. I love using Captain insure! I can't wait to experience their upcoming features and continue to support them.

KNUCKLEDUSTER
中国
アプリの使用期間:約6時間
Captain Insureが返信しました 2022年9月7日

Dear KNUCKLEDUSTER Team,

It's an honor to get your recommendation!🥰Thanks a lot for your positive review of our APP and Customer Service!

We are so glad that our APP and Customer Service satisfy our users!

Please feel free to contact us with any feedback, we will help you as always!

Thanks again for your support and recognition!

Best regards,
Captain insure Team Sunny

2022年8月10日

This is the best app to use inside Shopify regarding shipping insurance, the automated way to embed it, before this we generally needed to claim from the logistics provider as well, now it gives consumers a better understanding that their purchased orders are protected and
pay a lot and more critically the insurance premiums go into our own account.

GTXR Store
アメリカ合衆国
アプリの使用期間:約5時間
Captain Insureが返信しました 2022年8月26日

Hi, Dear GTXR,

Thank you for your patience and support.
We will ensure that the insurance widget runs smoothly, and
looks perfect. Please do not hesitate to contact us with any feedback, we will be here to help you as always!❤️

Your business success is our success!

Kind regards,
Captain insure Team Sunny

編集日:2023年1月6日

Calculations correct, but does not work with multi currencies. It was changing the currency symbol for the total amount in the cart. No reply to my support request. Use it with 1 currency only and seems to work fine. And be aware. Upon installation it shows up as a product: The box: This is a physical product was ticked. I did not know that. So shopify tells customers this can not be shipped to their address, so if the insurance is activated the whole cart can not be checked out. If you run a big store you are about to loose a lot of sales not knowing what is causing the problem. This kind of app developers should be banned from the platform immediately! This is not a small issue. It is stupid not to double check all settings before releasing the app.

Barista och Espresso
スウェーデン
アプリの使用期間:5日
Captain Insureが返信しました 2023年1月6日

Major Updates.
We value customer feedback and in response, the
We completed two major updates
1. the added insurance items will be digital products and will not require shipping.
2. we have made a perfect conversion of currencies to support merchants' global business!

-------------------------------------------------------------------------------------
Hi, Dear Barista och Espresso Team,

First of all, we would like to express our sincere apologies to you, We follow the value of the customer first and We will be the first to establish communication with you, and active support and service, we highly value ~

We do our best to solve 100% of the problems you mentioned. and we will ensure that the insurance weight works perfectly,
Thank you for your support as we develop and grow together.

Kind regards,
Captain insure Team Sunny

2023年4月21日

this app works out of the box, support is fast. if you are looking to charge shipping insurance to your customers this is the app for you

Karma East
オーストラリア
アプリの使用期間:約2時間
2023年3月23日

Super easy to install, excellent customer service. Now, I want to see it working with the first claim. But overall very straight forward.

GoldFi
アメリカ合衆国
アプリの使用期間:27分
2023年2月19日

Fantastic option for those who "self insure" via the Shopify insurance. We have used a few different apps and this one by far is the easiest. Doesn't slow down checkout, or the store at all. Customer service was super quick answering a question I had as well. 10/10 recommend this app!

Mid-Atlantic Off-Roading
アメリカ合衆国
アプリの使用期間:25分
2023年5月23日

A+++++++ Great support, team always fix issues quickly! Very well designed app. Appreciate the service.

Modus Performance
アメリカ合衆国
アプリの使用期間:8分