Captain Shipping Protection運送険

support with Leslie was pleasant and efficient. thank you

My store is not live yet so haven't had to use it. However, it seems like a good app to have. Sunny was a great help when I had questions. Great customer support.

I had Elly helping me out to remove the branding and she did so very quickly and was very nice about it, and added custom insurance icons. This was amazing thank you

Réactif, rapide et très professionnel, super !

Super easy to install, perfectly embedded in cart page and checkout page, increase AOV by increasing insurance premium, and can check package status, highly recommend this APP.

I was chatting with Mig from the support chat. I'm very grateful for her help since she replied promptly and was very patient.

Very simple integration and our customers love having extra protection on their orders. The app is super intuitive and easy to navigate. I love using Captain insure! I can't wait to experience their upcoming features and continue to support them.

This is the best app to use inside Shopify regarding shipping insurance, the automated way to embed it, before this we generally needed to claim from the logistics provider as well, now it gives consumers a better understanding that their purchased orders are protected and
pay a lot and more critically the insurance premiums go into our own account.

Great support ! Great app ! Thank you

Calculations correct, but does not work with multi currencies. It was changing the currency symbol for the total amount in the cart. No reply to my support request. Use it with 1 currency only and seems to work fine. And be aware. Upon installation it shows up as a product: The box: This is a physical product was ticked. I did not know that. So shopify tells customers this can not be shipped to their address, so if the insurance is activated the whole cart can not be checked out. If you run a big store you are about to loose a lot of sales not knowing what is causing the problem. This kind of app developers should be banned from the platform immediately! This is not a small issue. It is stupid not to double check all settings before releasing the app.