総合評価
4.8
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2024年4月14日

great customer service team

Freshway Supplies
オーストラリア
アプリの使用期間:4日
2024年3月25日

Unable to contact support, even via email or live chat. too bad

Climcat
アメリカ合衆国
アプリの使用期間:約18時間
Captain Insureが返信しました 2024年3月27日

Hi Climcat,

Our team sincerely apologize for not being able to assist you earlier. Unfortunately, we haven't received any relevant emails from you in our inbox. Could you please let us know if you're experiencing any difficulties that we can help resolve? Your feedback is crucial to us, and we're committed to addressing any issues related to the app promptly. Our customer support email is support@shipwill.org

Additionally, upon receiving your feedback, our team has immediately initiated investigations to identify any potential reasons why users may have trouble contacting us. We would greatly appreciate your assistance in investigating and pinpointing the problem.

We are eagerly awaiting your response.

Best regards,
Captain Insure Team

2024年3月23日

Mig helped me to get the app up and running right away! Impressive!

Also the app works flawlessly!

Fenrir
アメリカ合衆国
アプリの使用期間:17分
2024年3月25日

Im going to give the app four stars currently because I haven't quite used it. HOWEVER, customer service is TOP TIER!! Thank you Mig for your help.

Daeor Beauty Brand
アメリカ合衆国
アプリの使用期間:11分
2024年3月15日

Good service!

A'dam Avenue
オランダ
アプリの使用期間:5日
2024年1月28日

Textbook bait & switch, advertises all of the cool features like Shopify Plus Checkout embeds, in their $11 per month plan that includes "All features & Unlimited orders"... and the first thing you see when you install the app? That the plan that actually includes all the nice features is over 4x the cost of the only advertised plan. Additionally, they advertise percentage based rates but this functionality is very limited and not available for Shopify Plus Checkout embeds at all. There are much better apps out there, easy uninstall decision for us!

Bullseye Sneaker Boutique
アメリカ合衆国
アプリの使用期間:約1時間
Captain Insureが返信しました 2024年3月5日

Hi there,

This is Captain Insure Support. I hope you're doing well!

I am reaching out to let you know about our latest update - the feature to set a percentage price for Shipping insurance on your store's checkout page. If you wish to utilize this feature, please don't hesitate to reach out to us whenever you need.

Best Regards,
Captain Insure

2024年1月6日

fast service by leslie

NielsenMode
オランダ
アプリの使用期間:26日
2024年1月29日

great service

JTE GLOBAL
アメリカ合衆国
アプリの使用期間:約2ヶ月
2023年12月15日

good experience work well

My Store
カナダ
アプリの使用期間:3ヶ月
2024年2月17日

Sick app looks amazing, will forsure give me 5-10% more revenue

Valista
オランダ
アプリの使用期間:39分