Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 93% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
14 april 2024

great customer service team

Freshway Supplies
Australië
4 dagen gebruiken de app
25 maart 2024

Unable to contact support, even via email or live chat. too bad

Climcat
Verenigde Staten
Ongeveer 18 uur gebruiken de app
Captain Insure heeft geantwoord 27 maart 2024

Hi Climcat,

Our team sincerely apologize for not being able to assist you earlier. Unfortunately, we haven't received any relevant emails from you in our inbox. Could you please let us know if you're experiencing any difficulties that we can help resolve? Your feedback is crucial to us, and we're committed to addressing any issues related to the app promptly. Our customer support email is support@shipwill.org

Additionally, upon receiving your feedback, our team has immediately initiated investigations to identify any potential reasons why users may have trouble contacting us. We would greatly appreciate your assistance in investigating and pinpointing the problem.

We are eagerly awaiting your response.

Best regards,
Captain Insure Team

23 maart 2024

Mig helped me to get the app up and running right away! Impressive!

Also the app works flawlessly!

Fenrir
Verenigde Staten
17 minuten gebruiken de app
25 maart 2024

Im going to give the app four stars currently because I haven't quite used it. HOWEVER, customer service is TOP TIER!! Thank you Mig for your help.

Daeor Beauty Brand
Verenigde Staten
11 minuten gebruiken de app
15 maart 2024

Good service!

A'dam Avenue
Nederland
5 dagen gebruiken de app
28 januari 2024

Textbook bait & switch, advertises all of the cool features like Shopify Plus Checkout embeds, in their $11 per month plan that includes "All features & Unlimited orders"... and the first thing you see when you install the app? That the plan that actually includes all the nice features is over 4x the cost of the only advertised plan. Additionally, they advertise percentage based rates but this functionality is very limited and not available for Shopify Plus Checkout embeds at all. There are much better apps out there, easy uninstall decision for us!

Bullseye Sneaker Boutique
Verenigde Staten
Ongeveer een uur gebruiken de app
Captain Insure heeft geantwoord 5 maart 2024

Hi there,

This is Captain Insure Support. I hope you're doing well!

I am reaching out to let you know about our latest update - the feature to set a percentage price for Shipping insurance on your store's checkout page. If you wish to utilize this feature, please don't hesitate to reach out to us whenever you need.

Best Regards,
Captain Insure

6 januari 2024

fast service by leslie

NielsenMode
Nederland
26 dagen gebruiken de app
29 januari 2024

great service

JTE GLOBAL
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
15 december 2023

good experience work well

My Store
Canada
3 maanden gebruiken de app
17 februari 2024

Sick app looks amazing, will forsure give me 5-10% more revenue

Valista
Nederland
39 minuten gebruiken de app