Parcel Panel Insurance , 63 recensies
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The captain shipping protection is the perfect app for self managed insurance with a easy to set up and custom design interface. I already have shipping insurance through fedex and I just wanted a way to offer shipping insurance to my customers. The customer support is quick and manage to resolve the conflicting app conflict. However I do wish there is an option to add to cart in the checkout page or if the user get prompted if they want shipping insurance if they click checkout instead of view cart on the pop up drawer.
Dear Lélior Team,
Sunny here, the product manager from the Channelwill team, hope you are doing very well.
Thank you for your feedback, we will continue to improve the performance of the app by integrating Order tracking & Returns, in order to enhance merchants' post-purchase service capabilities.
Awesome Customer Service.
New features have been added to make it work better for our store and the new 1 page checkout by Shopify.
Over $3000 raised in past 60 days which well and truly covers costs of items damaged or lost by Australia Post.
Can highly recommend this app.
Super easy to install, excellent customer service. Now, I want to see it working with the first claim. But overall very straight forward.
Fantastic option for those who "self insure" via the Shopify insurance. We have used a few different apps and this one by far is the easiest. Doesn't slow down checkout, or the store at all. Customer service was super quick answering a question I had as well. 10/10 recommend this app!
It didn't work automatically with my custom theme, but support helped me out, it's amazing they are 24/7 available, thanks!!!!! Extra revenue, works like a charm
We have just installed the app and testing it. The support has been great so far. They really invest a lot in their relation with customers. I will come with updates after testing.
Hi, Dear DWP Fitness Team,
We follow the value of the customer first and we are happy to help you to make sure that the final Performance of the app is perfect, you should not hesitate to contact us.
Thank you for your support as we develop and grow together.
Kind regards,
Captain insure Team Sunny
Sunny, the product manager, called me directly for communication, and within a few hours the app was installed, the widgets were embedded, and it looked great~We also had some business communication, great support + app
Great little app to add an additional revenue to your store. Looks like it doesn't bug site or slow things down. Will monitor.
Hi, Dear Manchester Factory Team,
We're building the best shipping insurance embedded experience, we're currently completely free, and we're committed to helping merchants make more profit.
Thank you for your support as we develop and grow together.
Kind regards,
Captain insure Team Sunny
I had Elly helping me out to remove the branding and she did so very quickly and was very nice about it, and added custom insurance icons. This was amazing thank you
I had an outstanding experience with Captain Shipping Protection! The team was incredibly responsive and professional throughout the entire process. They ensured my package arrived safe and secure, and their attention to detail was impeccable. I highly recommend their services for anyone in need of reliable shipping protection. Thank you, Captain Shipping Protection, for your excellent work!