Captain Shipping Protection

Captain Shipping Protection

Avaliações (321)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
27 de agosto de 2024

App works great, customer service is helpful and quick to respond and the shipping protection gives our customers that extra assurance that their iteme will arrive to them in perfect condition while increasing our profit per order. It's a win-win situation. Thank you!

NorthWood Distributing
Estados Unidos
4 months usando a aplicação
9 de outubro de 2024

I'm loving this app so far. It's super simple, so I'm sure you could implement something similar yourself by editing your theme, but I don't know how to do that!

Support has been incredibly fast, and this upsell widget already beats the "real" insurance provider I used in the past. Now I just offer the upsell and use that money to replace lost packages. It's so much better than having to file a claim that often doesn't pay out.

Arcane Bullshit
Canadá
6 days usando a aplicação
24 de setembro de 2024

Very easy to set-up, began collecting premiums immediately.

I was previously using a 3rd' party funded shipping coverage provider and didn't like that they kept all the premiums and only gave me 20% of what was left over, but they didn't actually cover any of the risk - they just subtracted claims from what was collected from premiums, and if claims were more than premiums they held that difference against you for the next week.

Captain Shipping Protection allows you to run your own coverage. You set your own rate, collect the premiums and keep anything that isn't paid out in claims. This is exactly what I was looking for, and I'm very satisfied with the service and am happy to pay the monthly fee as it's already paid for itself 7x over in the first week since downloading.

Highly recommend this app for all shopify stores.

Abbreviated Apparel
Estados Unidos
6 days usando a aplicação
8 de novembro de 2024

Customer Cervice is very kind and professional, it satisfaied any my requests, thank you agian

Oli Jones™
Itália
4 months usando a aplicação
21 de outubro de 2024

Great customer support. Love the gifs their customer support team sends in the live chat. Easy to work with, nice feedback system for new feature requests, and setup & installation was a breeze. Highly recommend!

Accelerate Labs
Estados Unidos
14 days usando a aplicação
14 de novembro de 2024

customer support was quick and super great! Fixed my problem immediately!

Hydroh Bottle
Estados Unidos
4 months usando a aplicação
8 de novembro de 2024

Absolutely love this app! Customer service is top notch-they respond fast. Highly recommend!

Cast Cozy
Estados Unidos
4 months usando a aplicação
28 de outubro de 2024

Very good customer support, fast replies and immediate action after a question. Also the upsell works really good and helps me get extra profit.

Norah Butikk
Países Baixos
7 days usando a aplicação
26 de outubro de 2024

Asked to remove the "Powered By" text, and Mig helped me out within 1 minute. It got removed faster than it took to download the app :)

Luxara
Países Baixos
5 days usando a aplicação
24 de agosto de 2024

Support is excellent. So far set up has been super easy!

Maison de Femmes
Austrália
3 months usando a aplicação