Shogun ‑ A/B Testing

Hey there, thank you so much for taking the time and sharing such wonderful feedback in the form of this review.

When our team was working on this new app, our goal was to bring our A/B test expertise and offer that in a more easy-to-use format. We are so glad to hear that the whole setup took 20 seconds to start a test. Our team will be super glad to hear that, and I'll be sure to share this with the entire Shogun team. ❤️

We are also happy to hear that you are loving all the options when it comes to setting goals and audiences. We are just getting started with the new app, and our team is continuously working to further improve the app and your experience. 😊

And yes, the new personalization was just launched and is equally robust. Please do share your experience with our new app as well.

We appreciate your love and support. Please let us know if you bump into any issues. Our team is here to help.

Sweetan | Client Services
Shogun

Hi there, thank you so much for leaving us a review and sharing your feedback with us.

We are super glad to hear that you are finding our new A/B testing app useful and that the setup has been straightforward. While working on the app, our team strived to ensure the app and the interface were easy to use and the settings were right in front. 😊

I will be happy to share the kind words and this helpful feedback with the entire Shogun team so that we can continue to work on the app and improve your experience.

Thanks for the honest recommendation, it means a lot. Let us know if there is anything we can help you with. ❤️

Sweetan | Client Services
Shogun

Hi there!

Thank you so much for your candid and detailed feedback. We truly appreciate you taking the time to share your experience, especially since we’re still in the early stages of launching this new app.

We completely understand how frustrating these issues must have been, and we're sorry for the confusion and inconvenience you encountered. Our CTO has reached out directly to gain a better understanding of your setup and assist with troubleshooting the behavior you're experiencing. Those conversations are ongoing, and we’re already using your insights to inform improvements to the product.

Your feedback plays a crucial role in helping us refine the experience for everyone, and we look forward to further developing our offering with your input.

Also, thank you for acknowledging the value of the free option. We’re committed to supporting merchants at all stages of their store's lifecycle.

James | Client Services
Shogun

Thank you so much for leaving us a review.

We are super glad to hear that your experience with the app has been amazing and that you are finding the tests to be easy to configure. We also appreciate your feedback on the pricing.

I will be happy to share the kind words with our entire team.

Please let us know if there is anything we can help you with. 😊

Hey there, Vanessa. Thanks for stopping by and sharing your feedback in the form of this amazing review. ❤️

We are super glad to hear that our A/B testing app has been a reliable and straightforward tool when it comes to driving revenue and enhancing user experiences. Your kind words and feedback helps us to continuously improve the app further so that we can enhance your experience as well.

Thanks for testing the app and we are happy to hear that it has been easy to set up. Our support team is always here to assist you and yes, we value your suggestions. Please don't hesitate to share them with us.

Let us know if you bump into any issues and we will be happy to assist you. Appreciate your love and support. 😊

Sweetan | Client Services
Shogun