Arvostelut (3 306)
Tarkenna
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Luokituksen mukaan
Be careful, this company makes it really difficult to unsubscribe and like to keep charging you even if you unsubscribe. Scam subscribe and unsubscribe methods like Amazon Prime... BE WARNED!
-UPDATE-
25th July 2023
Hi again! I see I haven't heard back from you and it has been a while. I wanted to check if it was possible to reply back to the email thread so that I can help you further with this.
Thanks!
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-UPDATE-
11th July, 2023
Hey again! I see we received a couple of emails about this and I reached out on both to connect someone from the BCF team, but I haven't heard back yet.
Would it be possible to reply back to me so that we can connect further and I can assist you better with the use case?
I'll be looking forward to hearing back from you soon.
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Hey there! I just saw this 1-star review you left for us and I wanted to reach out and check if there is something I can help you with while trying to make sure we can turn your negative experience into a positive one.
I am sorry to hear that you feel it is difficult to unsubscribe and that you are being charged. Please note that recurring app charges work based on your billing cycle in Shopify and if you don't wish to use Shogun and if you would like to cancel the subscription you are free to uninstall our app from your Shopify account.
I see you uninstalled the app from your account on June 9, 2023.
I also see we had no prior communication or conversation about this matter from you and I just noticed that you have reached out to us via email to discuss this further.
I am going to reply back to you and hopefully we can assist you further to clear the doubts. I'll look forward to hearing back from you via email.
Sweetan | Client Services
Shogun Page Builder
Updated 2020 Review
Wow, this app has come a long way since 2017. In 2017 it did the trick as a page builder, but the features, speed, everything has really improved. The drag-and-drop functionality is really good.
Kudos, Shogun team and hope this continues to head in the same direction.
Original review from 2017
The best page building app out there and an essential for anyone looking to pretty up their website.
Super responsive support and these guys are working hard to add new features all the time.
The only thing remotely close to a complaint is this app is so valuable that it really should be a build-in feature on Shopify.
shogun is by far my favorite page builder I've tried. We send millions of site visitors to pages built on shogun.
Good general product with an excellent support team - always very helpful and quick to get back to me.
We appreciate the honest feedback, Ben! Thank you so much for leaving us a review. I'll be sure to share this with our entire team and we'll look forward to assisting you again. :)
Sweetan | Client Services
Shogun Page Builder
Shogun gave us far more control over the look and feel of our Shopify pages than we otherwise could have achieved. They also offer quick an top notch support.
Whilst we feel it is the best page builder too in the app store, there is still some way to go to match the capabilities of page builders on other CMS platforms.
Very easy to use and solved many formatting and layout problems immediately and intuitively. Support staff is extremely helpful and fast. Can’t recommend enough!
Thank you for your review! It means a lot to us - glad to hear that the support team could help you out when you needed us!
Karl | Team Lead, Technical Support
Great functionality, great customer support (thanks Charles!). Easy to use and much more freedom to build pages the way we want than we had with Shopify alone.
Thanks for taking the time to review Shogun! Looking forward to passing these kind words onto Charles. We try our best to give you as much freedom as possible when building your pages!
Karl,
Team Lead, Technical Support
Have loved this app since I installed it a couple of months ago. It is easy to use and creates beautiful looking pages. Came across a glitch today when I went to edit a page. Contacted customer support and had a response within a couple of hours, and it is a Sunday! Well done Shogun Labs Team!
Amazing capability that leaves me wondering why I need developers for a lot of pages we built from scratch instead of with Shogun.
Thank you very much, Michael. Really glad to hear that you're seeing return on investment with Shogun. Reach out anytime you have feedback or need help. Thank you. - Nick (Cofounder, Shogun)
Good Customer Service by Jopeel Quimpo. Shogun solve every my technical issue. The customer service send me a video tutorial take done by therself. I can see the effort on it. THanks a lot
Thank you for your review! I will be sure to pass these kind words onto Jopeel!
Let us know if there is anything else that we can help you with!
Karl | Team Lead, Technical Support