Shogun ‑ Landing Page Builder , 3 282 arvostelua
Tarkenna
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Luokituksen mukaan
Very helpful customer service (Sweetan was especially helpful), the app is easy to use and helps you make very nice looking websites. I highly recommend!
Hey there, Izayah. Thank you so much for leaving us a review and sharing your feedback.
It was great to communicate with you and I am glad I could help. We'll be here to assist you again should you have any further questions or bump into any issues.
Thanks for your love and support.
Sweetan | Client Services
Shogun
Leah saved my day. I published a new theme and suddenly all our product pages layout got screwed. Leah was proactive in coming up with options to fix and helped me figure out even if it take more time and I asked her lot of questions.
I can see that she wants to go find the right solution for me instead of just throwing in the first solution. Really appreciate her help today. This type of support is what is needed in other apps
Hi there, Raj. Thank you so much for leaving us this review.
I am super glad to hear that you had such a great experience with Leah and that she was able to help with the fix. She is indeed amazing and I am happy to share the kind words with her and our entire support team. 😊
We are always here to help and answer the questions and we'll look forward to assisting you again in the future.
Thanks for your love and support. ❤️
Sweetan | Client Services
Shogun A/B Testing & CRO
I emailed the helpline from Shogun with an issue I was struggling with and I received a very prompt reply from James who understood my issue and gave me a couple of different steps to be able to solve it right away.
Hi there, Victoria. Thank you so much for leaving us a review.
I am glad to hear that James was able to under the issue and offered help with steps to resolve it right away. I will be happy to share the feedback with him and our entire support team.
We'll also be looking forward to assisting you again in the future. 😊
Sweetan | Client Services
Shogun ‑ Landing Page Builder
Great support. Prompt and helpful response when I had questions, including a detailed video recording that made it extremely easy to understand any issues occuring. Andre was amazing!
Hi there, Jeff! Thank you so much for taking the time and sharing your feedback in the form of this review.
We are super glad to hear that our team could assist and answer the questions with a detailed video that made it easy to understand the issue. Andre is indeed amazing and I am happy to share the kind words with him and the entire support team.
Please let us know if there is anything else we can assist you with. Thanks for your continued support. 😊
Sweetan | Client Services
Shogun A/B Testing & CRO
This app is easy to use.
Also, if you don't understand something, the support will help you right away.
Very good service.
Thanks again Justine and Sweetan.
Thank you so much for the review, Kei.
We sincerely appreciate the feedback and are glad to hear you are finding Shogun easy to use while having a great experience with our support team.
It was great to connect with you and I'll be sure to share the kind words with Justine as well. 😊
Please don't hesitate to write back to us if you bump into any issues. We are always here to assist. 🫡
Sweetan | Client Services
Shogun A/B Testing & CRO
Having recently started using Shogun for the first time, my initial experience with their support left an outstanding impression. I encountered an issue, and upon reaching out, they responded promptly with a Loom video that not only addressed my concern but also provided a clear step-by-step guide to resolve it. If their support consistently delivers this level of assistance, I'm genuinely pleased to have chosen Shogun for my landing page needs.
Hi there, Chris. Thanks for leaving us his review and sharing your positive experience with Shogun and our support team. 🤩
Our team is always here to assist and we strive to ensure we can resolve the issue or answer questions promptly while trying our best to record videos where possible to share the steps. 😊
We'll ensure you have the same experience moving forward. Please let us know if there is anything else we can assist you with in the future.
Sweetan | Client Services
Shogun A/B Testing & CRO
We have liked this app quite a bit. The Support is very helpful the couple of times I needed to reach out. Justine and Andre were great!
Hi there, Sarah! 👋 Thank you so much for sharing your experience in the form of this review.
I'm thrilled to hear Justine and Andre were able to assist you in live chat earlier and you enjoy using the app.
We look forward to assisting you again in the future. 😊
James | Client Services
Shogun - A/B Testing & CRO
Support team is always on hand to help troubleshoot any challenges I have - most recently, Jill and Sweetan were able to help jig some code in my Shopify store that was causing an issue with how my Shogun Sections were displaying. It's refreshing to be able to chat to 'real people' who were prompt in their help!
Hi there, Ashley! 👋 Thank you so much for sharing your experience in the form of this review.
It was great to communicate with you and I am so happy that we could help resolve the issue for you. I will be sure to share the kind words with Jill and the rest of the support team as well.
We are always here to assist you should you bump into any issues or have any questions for us. Thank you for your continued support. 😊
Sweetan | Client Services
Shogun Page Builder
I had some problem in using Shogun today, and I send the message to the help team in the chat box. I did not expect the guy called Sweedan provided me a very specific and clear solution to me. His response is beyound my expectation, including texts, video etc, super clear . It hepled me a lot, I am very appriciated for that!
Great support and service! Justine has been a great help and would recommend Shogun and their support team. Thanks!
Thank you so much for leaving us a review, Ann.
I am happy to hear that Justine was able to help. I have shared the feedback with her and the entire support team.
Thanks for your honest recommendation, we appreciate your continued support and will look forward to assisting you again. 😊
Sweetan | Client Services
Shogun Page Builder