Shogun Landing Page Builder , 3 087 arvostelua
It is unfortunate that the free version allows you to work in a very limited way. While with other page builders you have access to much more. I wanted to try shogun but because they keep everything so limited with the free version I am not much with this.
Hi there, Mats! Thanks for sharing the feedback in the form of this review.
We appreciate the feedback and I wanted to let you know that the Free plan is more of a way to test and get a feel for the editor. It helps to check if Shogun would be a good fit for your requirements. The Free plan is indeed limited and while I can't comment on how other apps work and what is offered with the Free plan, we do offer 10 days of free trial on our other plans so that you can test more features before you are ready to commit.
I can understand if you wanted to try Shogun further, but I see you have since decided to uninstall our app.
I have reached out to you via email directly and I'll be happy to discuss this further and assist you better if you could reply back to my message.
Thanks for your support.
Sweetan | Client Services
Shogun Page Builder
App is pretty decent but they've recently forced a footer badge promoting their app on pages you've created unless you pay up the $39/mo. You can't hide it, or even change the place on screen where it shows up. I'm sorry but I think this is a trashy way to promote your app and we'll be switching to something else. I also think $39 minimum for a page builder is too much.
-UPDATE-
Hi again, Logan! I hope you are doing well.
I wanted to let you know that our team was happy to work on your feedback and the Shogun Badge has been disabled from all the Free plans.
I reached out to you via email, however, I haven't heard back and would sincerely appreciate it if you could reply back to me or reach out to us via our support email - support@getshogun.com so that I help with the next steps to remove the badge from the live page.
Thank you so much for support.
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Hi there, Logan! Thanks for leaving us a review and sharing the feedback with us.
We are sorry to hear about your experience with respect to the Shogun badge on the footer. This badge is part of the Free plan.
We sincerely appreciate the feedback when it comes to the pricing for our internal consideration. Our team works on making updates and additions to the app based on the feedback and we'll be happy to share an update.
I see you have decided to uninstall Shogun and we are sorry to see you go. However, I'll be happy to work with you and understand your concerns better. I have reached out to you via email and I'll look forward to hearing back from you soon.
Thanks again!
Sweetan | Client Services
Shogun Page Builder
Was evaluating if we can go for their headless solution but we think not really after trying with their page builder. Blocks sometimes disappear after being configured in page builder so you'd need to build again. Cannot preview page properly (still fixing). Cannot export page content and import into another identical site (need to pay them hundreds if you need this feature) meanwhile other page builder like pagefly can provide this function at no cost. Lack of block templates. Page templates are somehow generic which you need to build from scratch. If pagefly isn't that buggy we will stick with pagefly.
Hey there! Thank you so much for leaving us a review and sharing your honest feedback with us. Your feedback really means a lot to us as it helps to improve your experience with Shogun.
I do apologize for all the inconvenience caused here.
It looks like there's some conflict with a third-party code that is causing issues with the preview of the pages. Our technical team has reached out to you with more information on this while we continue to investigate this further for you.
I have also reached out to you in a separate thread so that we can address and assist you with other questions and issues you have highlighted.
I will look forward to hearing back from you so we can assist you further.
Thank you so much for your continued support.
Sweetan | Client Services
Shogun Page Builder
Update: In the meantime I had several contacts and also multiple attempts from different people at Shogun to assist me and to make it right (which really speaks for them). I still decided to uninstall their app. They helped to clean-up my site and removed any leftover code, too. Based on their eager to please customer service I would have given it another try with their app, but in the meantime we decided to walk a different route and there is no longer a need for us to use such an app/their app. I changed my initial rating from 1 star to 3 stars - because of their high interest to win me back and make it right. Their customer support seems to be excellent. I will leave my initial feedback below - so you can see where I was coming from and what happened initially. I had a VERY unpleasant experience with this app - BE AWARE!!!
I installed it to test and see what it does and it created ALL KIND of unwanted side effects!!
It modifies the HTML of your product in Shopify!! Even after you delete the test product page - their HTML code still is left in your product HTML - they don't clean up their @#$%! They even redirected one of my product URL and it took me some time to figure out how I could revert back to my original product listing/collection. Uninstalling their app does NOT clean up the changes they made to your Shopify store/pages/products!!! As I said - BE AWARE - if you like their app and stay with them - then you are probably ok, but if you just want to check it out and test it - I strongly recommend not to use one of your active products or pages and be aware that you have to do quite some clean up afterwards after you decide not to use their app!
Hey there, Denis! I apologize for the unpleasant experience you had with Shogun.
I can see you were communicating with my colleague, however, I also reached out to you in a separate email explaining this in detail and how we can help resolve the issue for you. Having said that, allow me to share a bit more information here.
It looks like you had deleted a few product pages that were imported to Shogun. We don't recommend deleting pages that are imported to Shogun such as the product pages. If you wish to move back to the original version of the page before the import, we have a feature called Revert Import that helps to restore the original version of any page you've imported into Shogun.
Also, when you uninstall Shogun from your Shopify store, all live pages remain live on the store. This is the reason why our code also remains in the theme to ensure that these pages do not encounter any issues. This is again, the reason why we suggest using the Revert Import option to undo any page imports.
However, we are more than happy to assist you with the removal of this code and I'd appreciate it if you could reach out to me via email so that we can assist you further.
Sweetan | Team Lead | Support
Shogun Page Builder
The app has some great features packed in. My issue with the app is that it is NOT plug and play with our Shopify theme (which is a default Brooklyn theme from the Shopify app store). Shogun support generally always blames the issues on the theme and tells us to talk to our developer, which is problematic because we don't have a developer on-staff. If I push hard enough they will get their technical team involved and resolve the issue for us, but it's always a 'one-time courtesy'. This app should work with the native Shopify themes out of the box, and if there are issues they should offer to resolve them without hassle. I like the app functions, and if the support improves they will receive a better rating (updated this from 1* to 3* based on improvement I've already seen).
Hey there, Adam!
Thanks for your review. I'm sorry to hear that your Shogun experience hasn't been a positive one.
I apologize if you felt that we are placing the blame elsewhere or sharing pre-written responses. This is certainly not something we would like you to experience. We sincerely appreciate the feedback and would work on this.
I see you have been in touch with my colleague, Lamberto to get this checked further. However, I have reached out to you in a separate email as well to learn more about the issue you are facing.
I hope to hear back from you.
Sweetan | Team Lead | Support
Updated review:
I'm going back up to 3 stars and I'll leave it at that because despite the fact that there is nothing to complain about in terms of quality of service and after-sales service, marking it free when it is only free under certain conditions, that you don't tell the customer (ON SHOPIFY), is deception.
Hi Seuldon,
Thank you for your honest feedback, and our sincere apologies for the confusion and frustration. The free plan is currently available to new users. This is noted on our app store page, but I can see how this can be missed. I'll communicate your feedback to our team right away to ensure this can be made more clear.
I see your store had previously installed our app in February of this year. I'm sorry to see your return to Page Builder has not been a positive experience. Our support team has reached out via email with further details and steps to help you try our app again from a clean state.
Our support team is available 24/7. We're looking forward to your response and helping you back into using Page Builder again. :)
Thank you,
Jill N., Director of Client Services
Function template: Great
Reaction speed: As slow as a snail
If you are lucky enough, the shogun reaction speed is still very fast
Hi, there! Thanks for your review. We appreciate the honest feedback.
I understand you are facing some issues with the page speed and I would like to learn more about the issue so that we can look into this for you.
I have also reached out to you via email and I would appreciate it if you could reply back to us so that we can assist you better.
Sweetan | Team Lead | Support
Everything that Shogun does is super basic. Its Elements library has not grown for ages. All one can do is create basic pages. There are no modern-looking elements that can really add design value to the store. Apps like SectionsCloud have taken the design to the next level whereas Shogun Page builder is like 2 years behind when it comes to offering quality content blocks.
Hi there,
Thank you so much for taking the time and leaving your honest feedback for Shogun. We really appreciate the feedback as it helps us to work on and implement features and improvements.
I have reached out via email as well to learn more about your requirements and the improvements you would like us to work on. We would love to hear back from you.
Sweetan | Team Lead, Support
I can recommend Shogun. However I think the prices are too high. That's my only negative point about the app.
Thank you for your review! We really appreciate your feedback regarding the price, we will be sure to pass this feedback onto the appropriate team! I've sent you an email after this review came in, please feel free to reply or send over any further feedback to support@getshogun.com.
Karl | Team Lead, Technical Support
pretty difficult to use, if you are expecting user friendly experience like Shopify theme editor , you will be disappointed. User experience is difficult. simplify it Shogun. Even simple email marketing platforms have better drag and drop function.
Hi Enes,
Thank you for your review. I'm really sorry to hear that you had a negative experience with Shogun. We strive to ensure that the app is easy to use, and helps customers build beautiful stores with ease. We clearly missed the mark here.
I can see that my colleague Charles reached out to you by phone but could not get through, then followed up by email to gather further feedback from you to assist with the issues that you are facing. I would ask that you reply to Charles and we would be happy to guide you on what you are hoping to achieve.
We really appreciate any feedback that you would like to share with us - it helps us grow and helps us provide you with a better service.
I hope that we can help you have a better experience with Shogun. Please do not hesitate to reach out to us.
Response to your update: sorry to hear that you are still struggling with getting to grips with Shogun. We have been trying to contact you since you originally posted this review but we have yet to hear back from you about what issues you are facing, what you are finding difficult, or how we can help you. If you could, we would really appreciate it if you could reach back out to us so that we can offer assistance or log the feedback.
Thank you,
Karl | Team Lead, Technical Support