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Great app and customer service. James from Shogun has been a lot of help with any of my questions and always very quick to respond.
Thank you so much for your review! Will be sure to pass your kind words onto James!
Karl | Team Lead, Technical Support
We were able to create our product page with freedom and tools that didn't hinder our creativity. Have been in contact with the support several times and they are awesome. We are two weeks away from launch ATM and just wanted to finalize some details on the site. Sweetan and Monique replied to my questions with a detailed and personalized guide to every question and not just referring to a general document as many others do. Recommend it!
Thank you so much for your review! So happy to hear that Sweetan and Monique could help you out - I'll be sure to pass your kind words onto them! Let us know if you have any other questions or anything that we can help you with!
Karl | Team Lead, Technical Support
Shogun has totally lifted my website (I was previously using a free Shopify template)! I'm not an IT guru, but find the page creator easy to navigate using the Shogun guides. The customer service has been outstanding! Easy to book using Calendly, and Sweetan on the Support team is so very helpful. He has been very patient and taught me how to use and get the most of Shogun, including how to use and get the benefits from Sections.
I would highly recommend.
Thank you so much for taking the time and sharing your experience, Charlene.
We are super glad to hear that Shogun has lifted your website and that our app has been easy to navigate with the guides and the help center documents.
I am very happy to hear that I could help. It has always been a pleasure to communicate with you and we'll look forward to assisting you again in the future. 😊
Sections are indeed very powerful and I am glad you are utilizing the feature. Thanks for the honest recommendation. 🫶
Sweetan | Client Services
Shogun Page Builder
Very friendly service, super helpful with video tutorials and quick support. I really enjoy editing with SHOGUN
Thanks for taking the time and leaving us a review, Tara. 🫡
We greatly appreciate the honest feedback and are happy to hear that your experience with Shogun and the support team has been positive. We try our best to record and share video tutorials and are super glad that they were helpful.
Thank you so much for your love and support. Please do let us know if there is anything else we can help you with. 😊
Sweetan | Client Services
Shogun Page Builder
This app is the only reason I've been able to get my site to work. Customer service is awesome. 5 Stars, use this, don't look back.
As a new and small business owner, building a website from scratch is a whole new challenge! We began using Shogun and everything was straight forward and seamless. However, regarding the more complicated elements involving integrations and ensuring every element works, it can get complicated and hard to understand. I had some trouble adding in a particular element and to get it to display on my website. Coming closer to our launch date means we have a lot of work to do and also perfect every element as well! I was stressing last night and the live customer support chat came to the rescue. I was assisted by Sweetan who was tentative, understanding and came along with adept investigation skills. Sweetan efficiently diagnosed the problem and provided a structured step by step guide for me to solve the problem. Sweetan also provided some root cause analysis on why the errors were occuring and it also enhanced my understanding of the Shogun tool which is good to know in the future. I am very pleased with Shogun's customer service, especially Sweetan! Thank you so much! People like yourself help make a difference to small ecommerce business owners. Forever grateful for your 24/7 customer support service. Thank you again :)
WOW! Thank you so much for your detailed review! I'll be sure to let Sweetan know that you have left such a kind review.
I'm happy to hear that Shogun has helped you achieve what you are looking to achieve - also really appreciate the feedback that you have given, sorry to hear that Shogun caused some confusion! We will ensure that this feedback gets to the right team.
If you ever need any further assistance, please let us know!
Karl | Manager, Technical Support
I highly recommend this app as it is a huge lifesaver for a small startup like ours when you don't have the budget to hire an engineer. Shogun makes everything extremely easy. Staff are friendly and helpful if you do get stuck.
I started using Shogun over a month ago, can't praise the product high enough. Additionally, the team and the support they offer is second to none. If you're looking for a landing page builder I highly recommend.
So happy to hear that you are enjoying using Shogun! Thanks for leaving us this review!
Karl | Team Lead, Technical Support
I just started using Shogun ...easy to understand and very intuitiv to use. Contacted service one time ...immidiate resonse ...I like it!
It is an excellent product, only a bit pricey for me right now, because I'm not using to edit many details for the moment. It would be great to offer a lower subscription for just editing headings on the product page.