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App doesnt work. Tells you to add "category" but nothing populates. Couldnt get past the initial setup, tried multiple browsers/machines.
Hey Vincent,
I've reached out to you via phone but was unable to reach you at this time. I've sent you an email as well.
We're so sorry to hear that you're experiencing an issue with Shogun Page Builder and we want to get that fixed as soon as possible so you can enjoy all of the features of our app!
It sounds like you may be experiencing a delay in syncing of your pages/products or potentially it's an issue with javascript in the theme not allowing our editor to populate. I'm confident that we can resolve the issue quickly if you were willing to give the app another chance.
If you are willing to, please re-install the app and let us know and we can look into that issue right away.
We're also happy to jump on a call if you'd prefer. Let us know the best number we can reach and a timeframe that works for you and we will do our very best to accommodate.
Thanks so much and looking forward to hearing back from you!
Kalen | Team Lead, Support
Shogun Page Builder
I love how easy is to use the app and to build my website. I highly recommend this app, especially if you will create yourself without an experienced builder. Giddy up
so easy to use, I built my homepage and product pages with it, using it really to build a sales funnel- and great support
Great app! Learned how to use it rather quickly - and when I was having trouble, I simply reached out to their support team. Jana was simply excellent, and the assistance was second to none!
Amazing app. Super powerful and easy to use. Great templates to get you started. Second-to-none on a support level. Top work James!
Thank you so much for your review! We really appreciate the kind words - I'll make sure they get to James!
Karl | Team lead, Technical Support
James and others in Shogun's support service keep up to the remarkable quality of the app itself. Excellent app with excellent support to help merchants like ourselves build pages and grow our sites! Thank you!
I'm so glad that you had such an excellent experience! I'll pass along the comments to James and the whole support team :)
Kalen | Team Lead, Support
Shogun Page Builder
Shogun support was very helpful in guiding me how to resolve some minor issues and better understanding how their app works
Thank you for your review! I'm glad to hear that the team could help!
Let us know if there is anything else that we can assist with :)
Karl | Team Lead, Technical Support
Great helpful page builder app! I love how the slick drag and drop format and easy to understand instructions. they provide.
I'm glad to hear that you've found the experience easy to understand. Thanks so much for the review!
Kalen | Team Lead, Support
Shogun Page Builder
Wouldnt be anywhere without this app. so deadly and easy to use. I recommend it to anyone that doesn't know how to code and wants a little extra pizzazz
Glad to hear that Shogun could help you add a little pizzazz to your store - it looks fantastic. The van conversions look amazing, too! Thank you for your review. :)
Karl | Team Lead, Technical Support
The costumer support was exceptional! They were highly responsive, patient and thorough when solving a problem.
Thank you so much! Glad to hear that the team could help you out!
Karl | Team Lead, Technical Support