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Fast reply! Extremely helpful! Very helpful! I like this App support! Technical support specialist let me know the Shogun editor does not load JavaScript by default since it can sometimes cause major issues in the editor and this is what was causing the loading issue that I was seeing. Then he enabled JavaScript loading in the editor for our company account and now he fixed the issue. Because of this App support, I will definitely keep using this app.
Thank you! So happy to hear that the team could help you out and get you back working as fast as possible! Please do not hesitate to reach out if you need anything else, or run into any other issues.
Karl | Manager, Technical Support
Highly recommend. Interface is super easy to work with (unlike Shopify's built-in page editor) & their customer support is beyond efficient. Would have left Shopify if not for this app.
Shogun is a great app and provides us with everything we need when it comes to website design. Although the pricing is high, it provides a premium experiance across all platforms for our customers.
We greatly appreciate you taking the time and leaving us a review, Ben. 🙂
We are super excited to hear that Shogun provides you with everything you need for website design and that the premium experience your customers enjoy is an advantage. We also appreciate your feedback on the pricing and I'll be sure to share this internally with the team.
Please don't hesitate to write back to us if you bump into any issues or have any questions for us. Thanks for your continued support.
Sweetan | Client Services
Shogun Page Builder
The best customer service!!! Thank you Lynsey. So appreciated you taking the time to answer all our questions and even recording mini video tutorials that showed me exactly how to fix the issues that came up. Felt very cared for. Shogun is the best!
Hey there! Thank you so much for the review. 🎉
We are glad to hear that you are enjoying Shogun and having a good experience. I'll be happy to pass along your feedback to Lynsey and the support team. 😊
Let us know if we can help you with anything else.
Sweetan | Team Lead | Support
Awesome customer support. Thanks Jill!!!
Shogun replied to my email within the hour, sent screenshots of where the issue could be on the page I was building, completely solved my problem. Great service and customer support! Thanks! Sam - minkinteriors.com
Hi there, Thanks for the awesome review. We appreciate your honest feedback.
We are always happy to share screenshots and video tutorials where possible as it helps to analyze and answer the questions easily. I'll be sure to share your feedback with the entire team.
Let us know if there's anything else we can help with.
Sweetan | Team Lead | Support
Shogun Page Builder
App makes it easy to build nice looking pages without coding and the customer service is super fast and helpful.
Thank you for your review! Really appreciate your kind words!
Karl | Team Lead, Technical Support
Super fast response from Shogun's support team. They solved my problem in less than 5 minutes. Very happy!
Glad to hear that we could help you out! Thank you for taking the time out of your day to leave us this review!
Let us know if there is anything else that we can help you with!
Karl | Team Lead, Technical Support
Easy to use, easy to customize and great customer service!
I used this app to add features on to the product page that my theme was lacking, and it works beautifully! Really helps add additional details about my product that I would like to show off, and the support team is very helpful.