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In base alla valutazione
I'm only subscribed to the base plan and when I encountered an obscure error, the Shogun support team was exceptionally responsive, helpful and attentive (especially Sweetan). I highly recommend this service for building your business - the customer service is unparalleled and the software is intuitive. 10/10 would recommend :)
Thank you so much for taking the time and sharing your experience in the form of this review, Harvey.
It was great to communicate with you and I am happy to hear that I was able to assist you. Thanks for the kind words and the encouragement. 🫡
Our support team is always here to assist you and we'll look forward to serving you again.
We appreciate the honest recommendation. 😊
Sweetan | Client Services
Shogun Page Builder
I've been using this app for nearly a year now. It's an excellent app with excellent features and support. The only downside is that it's a little bit pricy.
Thank you so much for leaving us a review, Hareendra.
We appreciate the honest feedback and are happy to hear that you are finding the app and the features along with our support excellent. We also appreciate the feedback about pricing and I am happy to share this internally as it helps us to continue improving the app further. 😊
Thank you so much for your long-term support. Please do let us know if there is anything else we can assist you with in the future.
Sweetan | Client Services
Shogun Page Builder
Great experience! Easy to use and the chat is super useful. I had a few questions and they answered super quickly and efficiently
Hey there, Clara. Thank you so much for taking the time and leaving us a review.
We are super glad to hear about your amazing experience with Shogun. I am also happy to hear that our support team was able to answer the questions in a timely manner for you.
Please let us know if there is anything we can help with in the future. 😊
Sweetan | Client Services
Shogun Page Builder
We love it. We use it for our home page a several other pages and makes it easier.
Thank you so much for your love, Edgar.
We appreciate you leaving us a review and are glad to hear that Shogun has been helpful when it comes to designing the homepage and other pages on the store.
Please let us know if there is anything we can help you with in the future. 😊
Sweetan | Client Services
Shogun Page Builder
The very reliable customer support staff was very courteous and guided me to a solution in an easy to understand manner. The application is easy to use and I can recommend it.
Thanks for taking the time and leaving us a review, Takaaki.
We are very happy to hear that Shogun has been easy to use for your requirements and that your experience with our support team has been a positive one.
We'll look forward to assisting you again in the future.
Thanks for the honest recommendation. 😊
Sweetan | Client Services
Shogun Page Builder
Support team is absolutely wonderful. They were quick to reply and offer solutions. If they couldn't figure something out they would reach back to see if I got the issue resolved. Love this team
Thank you so much for leaving us a review, Revenant!
We sincerely appreciate the kind words. We are very excited to hear that you are having such a wonderful experience with the app and our support team. We always ensure we fix the issues for you or guide you in the right direction. And, we'll continue to serve you in the future as well. 😊
Thanks for all the love and support. 💜
Sweetan | Client Services
Shogun Page Builder
質問するとすぐに返信があり、問題解決の提案をしてくださいました。
作成中のページを直接見てもらえるので、より詳しく原因がわかります。
わからないことがあれば質問してみるのがいいと思います。
彼らはとても親切で丁寧です。
When I asked a question, they replied immediately and offered suggestions for solving the problem.
Since they can look directly at the page being created, they can see the cause of the problem in more detail.
If you have any questions, it is a good idea to ask them.
They are very helpful and courteous.
Hi there, Thank you so much for leaving us a review and sharing your honest feedback. 🫶
We always strive to ensure we can share an answer or a resolution in a timely manner and I am happy to hear that our team was able to assist you. We'll look forward to assisting you again should you bump into any issues or have any further questions.
Thank you so much for your support. 😊
Sweetan | Client Services
Shogun Page Builder
I've been testing out a few page builder apps to avoid having to re-code our product page templates every time there is a theme update. After checking out Shogun, I was really impressed not only with the functionality of the app itself, but also the customer support! Sweetan assisted me a few times and went above and beyond. Not only answering all of my questions, but also providing detailed information i needed. I will say there is a learning curve, but plenty of support and I love that you have the ability to create sections and not just a full page in the builder.
Thank you so much for leaving us this review, Carmen.
We are very glad to hear that Shogun turned out to be the best solution for your requirements and that the app functions were exactly what you were looking for. Sections indeed are an awesome feature. Thanks for giving them a try. 🫶
It was great to communicate with you and I am glad I could help. I am happy to share the kind words with the entire team and wanted to let you know that our support team is always available to answer questions for you. 😊
We'll look forward to assisting you again in the future.
Sweetan | Client Services
Shogun Page Builder
Very friendly service, super helpful with video tutorials and quick support. I really enjoy editing with SHOGUN
Thanks for taking the time and leaving us a review, Tara. 🫡
We greatly appreciate the honest feedback and are happy to hear that your experience with Shogun and the support team has been positive. We try our best to record and share video tutorials and are super glad that they were helpful.
Thank you so much for your love and support. Please do let us know if there is anything else we can help you with. 😊
Sweetan | Client Services
Shogun Page Builder
Fantastic product, but even more important.. fantastic customer support! I wish they had live chat on the starter plan, but email support is really responsive.
Thank you for taking the time and leaving us a review, Erik.
Glad to hear that Shogun has been fantastic when it comes to your requirements and that our support was able to assist you. 🫡
Our team is super quick via email as well, but we appreciate the feedback and I have shared this internally. Please let us know if there is anything else we can assist you with. 😊
Sweetan | Client Services
Shogun Page Builder