レビュー (3,306)

総合評価
4.7
評価レベルごとの件数
  • 評価の90%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2022年2月15日

Every once in a while I have glitch that I cannot work out. I am not sure if the glitch comes along with an update or it is user error. But once I am able to be in touch with support they are always very helpful. My one request would be a click to chat support button.

SPACE 519 | The Lunchroom
アメリカ合衆国
アプリの使用期間:1年以上
Shogun Labs, Inc.が返信しました 2022年2月15日

Thank you for your review! We really appreciate it.

Sorry to hear that you have run into bugs in the past, if there is anything ongoing that we can help with please let us know at support@getshogun.com or via chat (on select plans).

Karl | Manager, Technical Support

2024年2月9日

対応が早く親切。英語表示なのと、スマホとパソコンの見え方が異なり、その調整が難しいので★4つにしています。

Quick and friendly response. I give it a 4 because it is displayed in English and the way it looks on my phone and computer is different, and it is difficult to adjust for that.

ONE PEACE ONLINE
日本
アプリの使用期間:約1年
Shogun Labs, Inc.が返信しました 2024年2月15日

Thank you so much for taking the time and leaving us a review.

We greatly appreciate the feedback and your support.

If there's anything you are facing an issue with when it comes to the design our support team would love to assist and resolve that for you.

Our team is available 24/7 and we'll look forward to hearing back from you.

Sweetan | Client Services
Shogun

2022年2月15日

I use this app to create clean looking blog posts for my retail site. I will say the users ability to navigate the site is quite simple and Shogun has done a nice job offering many functions to truly make it customizable. The reason I have reduced my rating by one star is due to the inflexibility on the users end in choosing a package. The monthly fee does not reset your page count, meaning if you are using this app for the ability to create many pages for a site it will get costly. With that being said the Shogun support time was able to adjust my package slightly for my needs. I will continue using this app in hopes of the page limit aspect of pricing will be adjusted in the future for the users specific needs.

Mensies
アメリカ合衆国
アプリの使用期間:1年以上
Shogun Labs, Inc.が返信しました 2022年2月15日

Thanks so much for taking the time to write such a thoughtful review. I'm happy to hear that you've found that Shogun offers many functions to make things more customizable. That's awesome that support was able to help :)

In regards to your concerns about the plans and pricing, I will pass that along to the team that manages this. Thanks so much for the feedback. We truly appreciate it!

Kalen | Team Lead, Support
Shogun Page Builder

2019年9月16日

Shogun is an app that works very well as a page builder! There are still some kinks that need to be worked out but they are constantly updating and improving the UI. Customer Service also responds quickly and works hard to solve issues for you.

Content Enablers
アメリカ合衆国
アプリの使用期間:1年以上
2018年11月16日

plugin is very good, but how can you pleae tell me how to open modal popup on button click ?

Thanks.

Moji
アメリカ合衆国
アプリの使用期間:1年以上
2021年7月17日

Shogun is a great tool! Wonderful for making changes that Shopify doesn't have natively. The support staff are dedicated to helping the customer, James Power was especially good to us.

The Hot Tub People Inc.
カナダ
アプリの使用期間:1年以上
Shogun Labs, Inc.が返信しました 2021年7月19日

Hi, Thank you so much for the review! I'm happy to hear that you enjoying Shogun. I'm also glad that James could help you out. I'll be happy to pass along your feedback to him. 🙂

Please reach out to us if there's anything else we can help you with.

Sweetan | Team Lead | Support

2018年8月10日

Have been using Shogun app and our team have been very satisfied with the app. It lets you create the page to your liking or design and so easy to use. Definitely, recommend this app to people who'd like to add more to their website.

The Heather Grey
シンガポール
アプリの使用期間:1年以上
2023年5月22日

Great if you have people in your team who can't code and just need to quickly and easily build dynamic pages - can create conflicting code if you have already used HTML in the standard Shopify page builder but overall we are happy with the app.

The support has been great, super responsive, and answered any queries promptly.

Millbrook Healthcare
イギリス
アプリの使用期間:1年以上
Shogun Labs, Inc.が返信しました 2023年5月24日

Hi there, Ruby! Thank you for sharing your feedback. We appreciate you taking the time and leaving us this review.

We are glad to hear that Shogun has been helpful when it comes to non-code-based experience. We designed the app with that in mind. We'll be happy to assist in case you notice any conflicts.

I'll be sure to share the kind words with the entire team and we'll look forward to assisting you again in the future. 🙂

Sweetan | Client Services
Shogun Page Builder

2020年12月4日

I have been pretty happy with this application and their support. Honestly, I went quite a few months not having used the application after installing it - and wasted some money - but once I started putting to into use I found it very easy to use and helpful in creating tailored shopping experiences for our customers. I did recently run into an issue where reviews from Okendo would not display using their built in widgets, but I sent an email and their support team helped me out right away. I have no major complaints. It is a solid app.

Quikflip Apparel
アメリカ合衆国
アプリの使用期間:1年以上
Shogun Labs, Inc.が返信しました 2020年12月11日

Glad to hear that Shogun helped you tailor your shopping experiences! Thank you for your great review!

Karl | Team Lead, Technical Support

2017年11月13日

Yes it was all fine. I found some things a bit tricky but the developer helped out and was patient and sent me videos to watch which made it easier to understand. Mostly the response time was good but there were some delays of 8 hours or so between asking for help and getting a reply which was frustrating at times, but overall quite happy.

Twisted Twee
イギリス
アプリの使用期間:1年以上