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The functionality of the app has been great for our landing and product page needs. The customer service has been excellent both in response time and solutions!
Hello there! 👋 Thanks a lot for leaving us a review.
I am glad to hear that Shogun's functionality has been instrumental in creating and designing awesome landing and product pages. We greatly appreciate your feedback and support.
Our support team strives to offer resolutions and answer questions as fast as we can. Happy to hear that you are having a great experience with Shogun. 😊
Sweetan | Team Lead | Support
Shogun Page Builder
This app is great and has lovely customer service (I asked a question and they emailed me back with detailed answers within the hour). However, I wish the design-by-device-type was set up differently -- it often feels like a maze to adjust margins and paddings per device, with the tool sending you back to a sort of 'start menu' when moving between device settings! It would be great if this tool allowed a view which would only show options for a device type at a time (with no possibility to change the other device settings), to allow for further customisation. Currently, pages on mobile or tablet still look clunky if you have elements in 2+ columns. There are also some header bugs for mobile design. Otherwise, it's a great tool, for those willing to figure it out!
Thank you for your review! We really appreciate it.
Thank you also for your feedback, feedback goes a long way to helping shape future development of Shogun! I'll make sure that this gets to the appropriate team! Please feel free to pass on any other feedback to support@getshogun.com! We'd love to hear it.
Karl | Team Lead, Technical Support
App that makes building a nice webpage easy and if you just can't figure out why something is not going your way - Support answers fast, friendly and find a solution faster than you can get your next cup of coffee!
Thanks so much for taking the time to leave a review! So glad to hear that you've had a good experience with Shogun. I'll pass along your kind comments to the support team :)
Kalen | Team Lead, Support
Shogun Page Builder
This page builder really helped me.
You can design with it professionally looking home pages, collection and product pages.
Great customer support they answer within 2-3 hours and help you with screen shares and videos that help you solve your problem quickly.
I highly recommend
Support team is always on hand to help troubleshoot any challenges I have - most recently, Jill and Sweetan were able to help jig some code in my Shopify store that was causing an issue with how my Shogun Sections were displaying. It's refreshing to be able to chat to 'real people' who were prompt in their help!
Hi there, Ashley! 👋 Thank you so much for sharing your experience in the form of this review.
It was great to communicate with you and I am so happy that we could help resolve the issue for you. I will be sure to share the kind words with Jill and the rest of the support team as well.
We are always here to assist you should you bump into any issues or have any questions for us. Thank you for your continued support. 😊
Sweetan | Client Services
Shogun Page Builder
Used to love this app so much and ive definitely learned a lot but overall it feels very clunky, the design side of things is restrictive at times and you often come across errors/bugs/glitches - the support team are super helpful and reply quickly but the app itself is not as seamless as it used to be/feel.
I have 3 different stores using Shogun, all were built with Shogun originally but i've recently decided to come away from the app as a full time tool and use it now just for sections and the occasional landing page. I think the thing that pushed me over the edge to do this was the introduction of product templates but only to those on advanced plans. None of my stores need ad advanced plan, so this felt like a bit of a slap in the face to us who have been paying for years waiting for such feature to arrive, only for it to be locked behind an upgrade paywall. I did reach out to the support team about this but they didn't help this time.
Hopefully you guys will listen to this feedback and improve an already-great app.
Thanks!
Hey there,
Thanks so much for taking the time to leave such a lovely review. I'm so glad to hear that you have your homepage built with Shogun Page Builder. It looks great! I'll pass along your kind comments to Adam, and we really appreciate that you're planning to be a lifetime customer :)
Thanks,
Kalen | Team Lead, Support
Shogun Page Builder
We have just finished our trial with Shogun. Very easy to use and pages are fast to load, SEO friendly & look amazing! Customer support team at Shogun are very helpful, almost immediate replies - which is perfect when you're in a hurry to edit live pages :)
SEO-wise: Our search traffic has grown by 83% since implementing Shogun to our product/collection pages - which is amazing!
Thank you.
Good to hear that our support has been almost immediate. That's excellent that your SEO has grown by 83% since implementing Shogun. I hope that just keeps on growing :)
Kalen | Team Lead, Support
Shogun Page Builder
One of the best apps we have one our site! Definitely recommend it! Customer service is Top Notch! Thank you Sweetan and Andre!
Thank you so much for your review! We really appreciate it. I'll make sure that your kind words get to Sweetan and Andre!
Karl | Team Lead, Technical Support
Best page builder for shopify stores! I built my entire website with it and it's super easy to use. Thank you guys!
I used the support team to help with an issue I was having on one of my Shogun pages. They were incredibly helpful and determined that it was user error! (my bad). Amazingly friendly, prompt and helpful service.
Hey there! Thank you so much for taking the time to leave a review. We're so glad that our support team could offer the help you needed! If you should ever require assistance, we're always here.
Allison | Manager | Support
Shogun Page Builder