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Had couple of issues regarding instagram embeds styling and Rhys took his time to assist with the settings as well as sending me guides on how he's done it which was super helpful for next time!
Rhys was super responsive, helpful and most certainly a 'teacher' - I've learnt quite a few bits about Shogun features that I didn't know prior to today.
Hey there, Rachel! 👋 Thank you so much for taking the time and leaving us a review.
I am very happy to hear that Rhys was able to help and that he was able to highlight certain Shogun features that you hadn't explored before. 😊 We are working on lots more features and we'll be happy to share them with you as they are released.
We appreciate the kind words and I'll be sure to forward them to Rhys and our entire team.
Please let us know if there's anything else we can assist you with. We appreciate your love and support. 🫶
Sweetan | Client Services
Shogun Page Builder
I'm very happy for the Good Customer Serivce provided by Shogun :) They solved my website issue very soon.
Thank you for your review! We really appreciate it!
Karl | Team Lead, Technical Support
Amazing app and even better customer support. I'm someone with absolutely no code experience but this app makes it so much easier to implement my custom style and preferences beyond where a standard theme can take me. I had a few questions while building my pages and support was there for me within minutes even! Couple things weren't answered however because it was beyond the app's current capabilities but hopefully it will be in the future! Loving the app so far. Thanks Shogun!
Thanks so much for the great review! I'm so glad to hear that you've found the app so easy to use. We certainly aim to ensure that Page Builder is user friendly. We're always open to hearing about feature requests, so please let us know if there is anything we can do better in the future :)
Kalen | Team Lead, Support
Shogun Page Builder
Even if the app is not very intuitive, it's learnable in a reasonable amount of time. But above all, great customer support. 100% recommended.
Thank you for your review and your feedback - it goes a long way to helping us build a product that customers really love. If you have a chance and have not already done so, please feel free to follow up with support on any feedback/issues that you'd like to see get added or fixed in the future - more than happy to log these as feature requests so they get in the hands of the right team!
Have a great week,
Karl | Team Lead, Technical Support
I use this to build all of my pages. Very user friendly and you can do tons of beautiful creative things with it once you get very familiar and comfortable with its features. Support team is always helpful as well. I would like to see some more things added, but maybe that's just because I've pretty much mastered using most basic features.
So happy to hear that you are enjoying using Shogun! We built Shogun to ensure that it was easy to use for everyone - faster page creation so you can concentrate more on the business side of things!
We'd love to hear from a Shogun Pro like you - please feel free to send any feedback that you have to support@getshogun.com and we would be happy to make sure it gets to the right team! Feedback is super valuable as it helps us build features that customers want, rather than what we think they want!
Karl | Team Lead, Technical Support
Matt W. and his technical support team were extremely responsive, timely and excellent communicators.
I can't recommend these guys highly enough - they definitely blow the doors off of the competition.
Hey there, Brian! Thank you so much for leaving us a review. 😊
We are excited to hear that our support team was responsive and helped resolved the issue, and answer the questions in a timely manner. I'll be glad to share the kind words with Matt and the rest of the team.
We also appreciate the honest recommendation and are glad that your experience has been top-notch. Thank you so much. 🤩
Sweetan | Client Services
Shogun Page Builder
I contacted customer service about a question and received an immediate, complete and cordial response. Great support!
Thanks so much for taking the time to leave a review. I'm so happy to hear that you received such a quick and helpful response. Just let us know if anything else comes up :-)
Kalen | Team Lead, Support
Shogun Page Builder
Very user friendly, quick to respond with technical support. Overall, I've had a really good experience using this app
Great support team! Worked with a rep to fix a landing page issue I was having and they were very quick and supportive even though it was out of scope.
Thank you for your review! Happy to hear that the team could help you out!
Karl | Team Lead, Technical Support
As soon as I discovered Shogun, I knew I have to try it ASAP. At first, it looked complicated to me but after 2 hours I could easily build a great landing page. Excited to see the conversion rates skyrocketing.
PS.: Their customer support is amazing and quick. Thank you
Thank you for taking the time out of your day to leave us a review! Glad to hear that we could help you out!
Karl | Team Lead, Technical Support