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I've never been more satisfied with a customer service experience than I have with the support team at Shogun. I needed assistance with integrating an app, and both times I had an issue, I received a full response and resolution in less than half and hour. Monique and Justine both provided stellar help in getting my new product page functioning. Shogun as an application makes my product pages automatically look 10x better. Thank you, Shogun team!
Thank you so much for your review! Really appreciate the kind words and am so happy that Monique and Justine could help you out!
Let us know if you need anything else.
Karl | Team Lead, Technical Support
Love this App! Updating content is super easy and fast. Great customer support as well.
I was having issues with potential clients contacting me using a form I'd created in Shogun I'd get the form but then there was no email or phone number, even though I'd created the form to require that information. Chris dug into it for me and figured out that I'd accidentally created more than one form in one. He sent me screen shots showing the issue and how to fix it, all within 24 hours. Great support!
Wow! Thank you for the awesome review. We have a 24/7 globally distributed support team to ensure that you'll always get the help that you need, regardless of what time you are working on the store. We believe that support should always be the #1 priority for a product to ensure that you always get the support that you need when you need it. I'll be sure to pass your kind words onto Justine!
Let us know if there is anything else that we can help you with.
Karl | Team Lead, Technical Support
This App get better every month. Changes the game for our website. If you want design control and quick customer service try it now.. https://axelsltd.com/
I was able to use the Shogun app to highlight something on our website. Without the app, I would not have been able to do this. I'm not even a Facebooker, and I found the app easy to use. I recommend!
Thanks so much for taking the time to leave a review! It's awesome to hear that you had an easy time using Shogun Page Builder. Please just let us know if anything comes up :)
Kalen | Team Lead, Support
Shogun Page Builder
The app is great and very helpful in creating web pages with many uses. The customer service is exceptional, second to none. I’ve written them several times with questions since I’m new to web design and they were incredibly fast and helpful. They went above and beyond to answer every question I had and more each time I wrote in, Im still shocked as I’ve never experienced customer service like theirs in any other business. A++
Hey there, Kent! Thanks a lot for this amazing review. 😊
We are so glad to hear that you are having such a great experience with Shogun and our support. Your feedback means a lot and inspires us further. I'll be happy to share this with the team.
Thank you so much. We look forward to assisting you again in the future.
Sweetan | Team Lead | Support
Shogun Page Builder
Great app for building landing pages, and great customer support. I had an issue and they replied within seconds and sorted it out within a couple of minutes, once I explained.
Thank you so much for leaving us a review, Geir!
We are very happy to hear the Shogun has been helpful when it comes to building landing pages and that our support team could help resolve the issue in a couple of minutes. We appreciate the feedback.
Please let us know if there's anything else we can help you with in the future.
Sweetan | Client Services
Shogun Page Builder
Great app and great service!
Allows to create awesome landing pages and product pages.
Since creating a new product page with Shogun our conversion rate and ATC rate increased significantly.
Highly recommended!
This app makes building webpages extremely easy. I definitely plan to keep using the program as well as recommend it to other eCommerce developers.
We really appreciate your support and advocacy. Thank you so much for being a great client. Worth noting: we do have an affiliate program. Let us know how we can reciprocate. Thank you. - Nick (Cofounder, Shogun)
Must have app for designing your Shopify store. Gives you way more customizability than your theme. Support is good to.