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Technical team is amazing. Max Rand is the best. Mega quick to respond, help with fixes and patient. App itself takes a bit of getting used to but overall such a valuable tool for creating pages, landing pages, etc.
Sounds like you had a wonderful experience with Max! So happy to hear that you've found Shogun Page Builder to be a valuable tool for creating various pagetypes. Just let us know if anything else comes up :-)
Kalen | Team Lead, Support
Shogun Page Builder
This app has changed my life! It has made my average Shopify website into a beautiful experience that would normally cost tens of thousands. They also have a great customer success that personally help you like Alex :) great job Shogun team!!
Changing lives and saving money is our goal! Thanks for taking the time out of your day to leave a review, I'll be sure to pass your kind words onto Alex!
Karl | Team Lead, Technical Support
Shogun is a good builder once you get the hang of using its interface. The support team is critical to a page builder, most people in the team are great but one standout individual is Sweetan. He is probably one of the best support reps that I've experienced in a very long time. He has always gone above and beyond to support me with my website building even though I'm a novice. He always takes the time to understand my questions and provides a clear resolution or if not possible, alternatives to some of my website issues/concerns. Every time I had a question he always responded promptly and followed up to make sure everything runs smoothly, which I highly value in a person. Thank you Sweetan. I hope this feedback gets passed on to the senior leadership team that you're doing an amazing job! Well done.
Hi, Kenwil! Thank you so much for leaving this detailed review! We are so glad that Sweetan has been such a great support in developing your site - he is always there with a helpful suggestion! I will absolutely be sharing this feedback with our whole team. We can't wait to see what you build with Shogun!
Allison | Manager | Support
Shogun Page Builder
The app flexibility and simple design process were the initial draw, but the fast and genuine support from Shogun is the biggest factor for us. When ever there is an issue or question, they are quick to respond and will work through problems until finished. They are constantly listening to the community to add features that make building easier. If there was a 6th star, Shogun would get it!
Thanks for all the help, support and building a great tool!
Must have app for Shopify store. Great customer service too.
Made our website look WAY better!! Really easy to use and the design features are great. Customer service is really responsive and very helpful.
Highly recommend!
Happy to hear that the team could help you out, that's what we are here for! Thank you for taking time out of your day to leave us a review. :)
Karl,
Team Lead, Technical Support
Made our plan obsolete without notification. Doubled the cost to just maintain the number of pages we went through the hassle of designing with the app - not trustworthy and not worth $299 / month.
-----UPDATE - Feb 14, 2024-----
Hi there, Brian. I see you updated the review to a 1 star and I apologize for the trouble that has led to this feedback.
I was looking at your account and I see it it still subscribed to our old/legacy plan. I think there is some misunderstanding here. Yes, the plan is old and legacy, and yes, it has been deprecated, but you are free to be on this plan while the app is installed and the plan isn't upgraded to downgraded.
We are not forcing you to change or upgrade to any other plan at all.
Your account, pages, and data are still there and nothing has changed. We have introduced new solutions such as A/B test, Targeted Experiences, etc, and thus the pricing for the new plan, but you can continue to be on the old/legacy plan.
Apologies for any misunderstanding here. I have reached out via email to discuss this further in case I am missing something and I'd appreciate it if you could reply back to me.
Thanks.
Sweetan | Client Services
Shogun
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Thank you so much for leaving us a review, Brian! 😊
We are very happy to hear that you are having a great experience with Shogun and our support team. Thank you for the feedback.
I'll be sure to share your kind words with Andre and the support team.
We'll look forward to assisting you again in the future.
Sweetan | Client Services
Shogun Page Builder
Love the Shogun customer support and how easy it is to use the app! We use this app across multiple Shopify stores as it is easy to use and build landing pages. Thanks Shogun team!
Thank you so much for your review! Really happy to hear that you are enjoying using Shogun!
Karl | Team Lead, Technical Support
Justine Apacible was fantastic. He answered my question in time. Thank you so so much! I will not hesitate to contact the support anytime!
Thank you so much for taking the time and leaving us a review, Sandra!
I am so glad to hear that Justine could help. I'll surely forward the kind words and your feedback to her and the entire support team. 🙂
Please let us know if there's anything we can assist you with in the future.
Sweetan | Client Services
Shogun Page Builder
I'm always a bit hesitant relying on 3rd party apps to run my business. Especially customer-facing functions. I can confidently say that Shogun is very user-friendly, feature packed, integrates seamlessly, and the support is off the chains! They respond very quickly and oftentimes with screen shots and short video clips explaining the solution. I'm helping a good friend setup a Shopify site and Shogun is a no-brainer recommendation for him. Thanks for all of your help!
Thank you so much for all of your kind words, and for taking time out of your day to leave us a review! We really appreciate it, and appreciate you recommending us to your friend! Please never hesitate to reach out if you have any other issues or questions.
Karl | Team Lead, Technical Support