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Probably the quickest and best customer service I have recieved for an online service. Further, the follow up response was a sunday evening GMT, so I was genuinely amazed and very pleased. Its details like this that keep me using a service and will be developing further with Shogun. A great app.
Hello there, Stephen! Thank you so much for the review. 🎉
It was really great to communicate with you earlier. Our support team is available 24/7 and we are always glad to assist you and help you make the most out of Shogun.
We appreciate your honest feedback and look forward to assisting you in the future. 😊
Thanks!
Sweetan | Team Lead | Support
Shogun Page Builder
A rigorous and well built platform that has allowed me to create enviable customised designs. Would recommend to anyone and excited to see further integrations.
I needed support with my site's blog posts to remove something from the theme, and Leah Boyle was super helpful. She emailed me right away and responded so fast when I had another question. Thanks for all of your help!
Hi there, Bridget! We greatly appreciate this review that you left for us. Thank you so much. 🤩
I am happy to hear that Leah was quick to assist you and help resolve the issue. I'll be sharing the kind words with her and the entire support team. Thanks!
And, please don't hesitate to write back to us if there's anything else we can assist you with again. 😊
Sweetan | Client Services
Shogun Page Builder
The best app to date, their customer service is amazing. I have no knowledge of code or web development, but with this app, I feel like a PRO.
When I began to stumble and became dumb founded, an expert chat box with a REAL PERSON appeared, he not only explained in laymens terms how to do it correctly, he also demonstrated using a "in chat video" of my current store, and current situation where I got stuck.
Within minutes I got unstuck, learned something new and with no knowledge of any real web develpment or code, created an amazing page for my website.
Thier customer service is better than shopify, like way better, the staff is knowledgeable and competent and most of all AVAILABLE WHEN YOU NEED THEM MOST!!!...
With Shogun Im saving money hand over fist, and I have not had to pay people to do things. I feel way more confident, and most of all
Shogun is a frustration free!!
GET SHOGUN IF YOU WANNA MAKE BEAUTIFUL PAGES AND Make alot of money
Thank you so much for writing such an amazing review, Clifford. We greatly appreciate your honest feedback. 😊
We did design Shogun to be easy to use so that even if you don't have coding knowledge, you can utilize Shogun to design the best-looking pages. We are so glad that Shogun has been useful and such an important part of your experience.
Our support is always happy to share screenshots or record videos to help you or guide you in the right direction. I am happy to share the kind words with the entire team as this has certainly made our day. 🫶
Also, we feel proud to read that Shogun has helped you to save on the financial front as well.
Thank you so much for all your love and support. We'll continue to serve you in the future. ❤️
Sweetan | Client Services
Shogun Page Builder
Customer service was great and they responded quickly too. I had a question about the image sizes for my landing page and James not only explained in detail what my issue was and how to correct it, he also made a video showing me all of the steps that I needed in order for the images to show correctly on mobile and desktop. Customer service is a lost art. I'm glad that's not the case for this company. Thanks again for your help!
Thank you so much for taking the time and leaving us a review and sharing your feedback, Michael.
James is indeed awesome and I am so glad to hear that he could help resolve the issue while also recording a video with the steps. We pride ourselves when it comes to offering exceptional support and we will look forward to assisting you again in the future. 😊
Thank you for your love and support. 🫶
Sweetan | Client Services
Shogun Page Builder
Love the ease of use of Shogun and the support is top notch
Hi there, Morgan. Thanks for taking the time to share your feedback. We are super glad to hear that you are enjoying the ease of use Shogun offers and that our support team was able to help you.
We are here to answer any further questions you may have and we'll look forward to assisting you again.
Thanks for your continued support. 😊
Sweetan | Client Services
Shogun Page Builder
I am going to try very hard to say something negative about this app: Shogun is nearly as FANTASTIC as the customer support that comes along with it.
Sorry for being so brutal ;-)
I've been using Shogun across multiple Shopify stores for many years now and I absolutely love it. The app itself is great, but the support is even better! Justine was amazing. Thank you :)
Hey, Joshua! 👋 Thank you so much for sharing your feedback in the form of this review.
We greatly appreciate your support and are happy to hear that your experience with Shogun across so many stores has been so great. Justine is indeed amazing and I am happy to pass on the kind words to her and the entire support team. 🫶
Please let us know if there's anything we can assist you with. We'll look forward to assisting you again.
Sweetan | Client Services
Shogun Page Builder
Great Customer Service!!! Quick response especially after a mobile-friendly emergency for the weekend!
Great app that enables you to feel like you're a genuine developer! Boxes and functions are super easy to use and match. use it!