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Great builder, I had some issues, but ultimately Leah from their success team help solved them.
Hi there, Thank you so much for leaving us a review.
We are super glad to hear that you had a wonderful experience and that Leah was able to help resolve the issues.
Please let us know if there is anything else we can help with.
Sweetan | Client Services
Shogun
Wow! I feel very happy to be Shopify customer :) I love Shopify because of its features and the integration other apps, it makes me save a lot of time. And about the service, well it is awesome, they answer very quickly and they always find a solution for my problem. Definitely, I recommend Shopify.
The mark of an excellent app is their support and customer service. Back in January I installed this app for some page edits where I had to combine another apps liquid code with my themes contact page. I came across a few issues and Nick from Shogun responded right away to help me out. He actually jumped in and helped me setup a new template.
Fast forward to today when I saw a post on Shopify about using the Shogun app to customize blog posts. I had a couple of questions and, again, Nick responded within minutes to help me out. Many apps I've tried will have good support at first, but 6 months down the road...good luck with that.
Great app with tons of features and and developer's who go out of their way with support to help me succeed.
I've not necessarily followed best practice in building out site so ran into a few issues but the support team were very helpful!
Thank you so much for the review! We are glad to hear that our support team could help resolve the issues for you. Please do let us know if you have any further questions and we'll be happy to assist.
Sweetan | Team Lead | Support
Shogun Page Builder
I truly love using Shogun. Been using their page builder app since 2016. Combine it with an OS 2.0 theme, the possibilities are endless! I haven't reached out to their support all those years until recently and I'm amazed! I thought it would take them days to respond via email but it took them just 10 minutes to resolve my problem. Thanks, Monique and the entire Shogun team. -Jose
Hey there, Jose! Thank you so much for leaving us a review.
We are super glad to be able to serve you and we greatly appreciate all the love and support. It's amazing to hear that Shogun has been helpful all these years. 😊 Thank you so much for the honest feedback.
Our support team is available 24/7 and tries to ensure that we get back to you with resolutions and answers at the earliest. I'll be happy to share the kind words with Monique and the entire support team. 🤩
Please do let us know if there's anything we can help with in the future.
Sweetan | Team Lead | Support
Shogun Page Builder
This Shogun app is super simple and easy to use. Would definitely recommend especially for quick turnaround jobs the page builder is super easy to navigate and makes life a lot easier!
I really like this app and Shogun is really performing BUT also at the same more complicated compared to other available tools. Nevertheless, if you invest some time and explore the tool, you will learn it quiet easy!
Great thing is that the support replies usually within just a few minutes and is really helpful in every matter!
Thank you for your review and your feedback! Sorry to hear that you find Shogun a bit more complicated - if you have any feedback on improvements that we could make we would love to hear from you! Please feel free to send them over to the support team and we can make sure that they get to the right team.
Happy to hear that the team could help you out!
Karl | Team Lead, Technical Support
The Shogung tool is great! Sometimes a bit fiddly and a few innovations could also come soon times, but the customer support is always the blast for it. You know you will get help.
Great!
Hello there, Clemens! Thank you so much for taking the time and leaving us such a nice review. 😊
We are so glad to hear that Shogun has been helpful. We appreciate your feedback and wanted to let you know that we are continuously working on adding more features so that you have a great experience with our app.
Our support team is always here to assist you and guide you in the right direction. I will be sure to share the kind words with the entire team. 🙏
Sweetan | Client Services
Shogun Page Builder
The best Shopify app ever created. The developers are constantly improving functionality and the overall user experience. Honestly, we consider Shogun the most important app in our marketing arsenal and will continue to rely on it as our go-to page builder and website design tool.
Shogun, is an incredible app. I have used it now for the past 3-4 months. designing pages is easy and very fluid. The app also includes the ability to roll back your design should you decide that a prior version out was out-performing an updated page- THIS IS HUGE! Page creation can take as little as 10 minutes if your're an experienced user and you have the ability to create a top-tier experience all from a drag and drop interface. A definite must have when you need to make the best impression with visitors to your site.