レビュー (3,306)

総合評価
4.7
評価レベルごとの件数
  • 評価の90%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2020年5月13日

Amazed at the quality of service here. I wrote in with a simple question and not only did they answer it - support identified a number of issues with my page that I didn't recognise, made videos showing me how to fix it, and also 'saved' the fixes so I could easily access and implement them myself. Very happy with the service and the customisability is much higher than Zipify.

Oral Health Plus
オーストラリア
アプリの使用期間:2ヶ月
Shogun Labs, Inc.が返信しました 2020年5月14日

Thank you! This review is so awesome and I am looking forward to passing this onto Jopeel and the rest of the company. We like to share positive reviews with the whole company to celebrate the positivity. Let us know if there is anything else that we can help you with!

Karl
Team Lead, Technical Support

2021年10月29日

Shogun's support from Justine and Joe has been very valuable, detailed and quick, always had an answer on the day.

Les Tontons Fringale
フランス
アプリの使用期間:2ヶ月
Shogun Labs, Inc.が返信しました 2021年10月29日

Hello there, Lucie! Thank you so much for the review. 🙂

I am really glad to hear that Justine and Joe were quick to help and answer your questions. I'll be happy to share your feedback with them.

Please let us know if there's anything we can help with.

Sweetan | Team Lead | Support
Shogun Page Builder

2020年8月17日

You can create some really slick, modern, and professional-looking sites with Shogun. The interface is pretty straightforward and simple, but can be a bit clunky when trying to rename elements or navigating the sidebar in general. Lots of options for responsive elements and you can even edit elements to only appear at certain resolutions - making it possible to have a mobile and desktop version of a page that are completely different. The staff is quick and responsive to questions! Kalen Christ and Sweetan Mankotia both were very helpful and polite. I will happily continue using Shogun!

Vision Lab
アメリカ合衆国
アプリの使用期間:4年以上
Shogun Labs, Inc.が返信しました 2020年8月17日

Thank you for your review and your honest feedback! Feedback really helps us know where to focus on the product and know where user pain points are - it goes a long way to helping us fix any issues that you run into. Please always feel free to pass on any feedback to our support team, we will make sure that it gets into the right hands!

I'll be sure to let Kalen and Sweetan know that you left such a great review!

Karl | Team Lead, Technical Support

2018年8月9日

Great if you have an eye for design

The Inventors Lair
イギリス
アプリの使用期間:2ヶ月
2020年1月23日

Very easy to navigate & use. I started off knowing nothing on how to use it but thanks to the tutorials and practice, I got the hang of it pretty quickly. Now I'm producing blog content & special pages for my company with ease.

MS. READ (M) Sdn Bhd
マレーシア
アプリの使用期間:4年以上
2017年11月13日

We really love the app and it offers us a huge amount of flexibility that we couldn’t get from Shopify itself. Keep up the great work!

Tinware Direct
イギリス
アプリの使用期間:6年以上
2022年11月4日

Rhys was really helpful and quick at fixing my issues I was having with our site. He was very clear and the steps he used to show me how to fix the issues were very quick and simple! I can now get our site made quicker now! Thank you

Intamarque
イギリス
アプリの使用期間:2ヶ月
Shogun Labs, Inc.が返信しました 2022年11月10日

Hi there, Sarah! Thanks for leaving us a review. We greatly appreciate this.

I am happy to hear that Rhys was able to help resolve the issues with clear steps in a timely manner. I'll be sure to share your kind words with him.

We are always here to assist you should you bump into any issues or have any other questions.

Thanks!

Sweetan | Client Services
Shogun Page Builder

2017年1月4日

Doesn't get better than this. Had a problem embedding a YT Video and they responded with a fix to my theme in 20 minutes.

Telicfootwear
アメリカ合衆国
アプリの使用期間:6年以上
2022年3月4日

Versatile tool for quickly building static pages . Great support team; always quick in their responses and always try their best to assist with issues. Would like to see improvements in modernity of features and U.

Rebecca Stella
スウェーデン
アプリの使用期間:4年以上
Shogun Labs, Inc.が返信しました 2022年3月4日

Hey there! We appreciate you leaving a review for us. Thank you so much.

We are happy to hear that you are having a good experience with Shogun and that our support team could help. We also appreciate the feedback as we are continuously working on improving the app for you.

Please let us know if there's anything we can help with in the future.

Sweetan | Team Lead | Support
Shogun Page Builder

編集日:2021年3月31日

UPDATED: Well, the app itself is fine, I felt it was pretty cheeky that when I updated to have the 3rd user again (had to update the app) I now only had 25 pages at my disposal when I was using 58 pages on the older version, so I had to upgrade to the $99USD a month plan to have them all work again. Before I left this review I messaged the CS team to express my disappointment and they really came to the party, they accepted my position on the pricing and page numbers, and even though my initial response was I will just pay the $99 they offered a slightly higher page limit (as we have 58 pages on Shogun) for the $39 cost. I still think that a lot of the app developers get their pricing models wrong, that if they were moderately priced they would get more customers and therefore more revenue. We are a low key customer that doesn't need a lot of support for the $ we pay. Thanks Shogun.

Giftbox Boutique
ニュージーランド
アプリの使用期間:4年以上
Shogun Labs, Inc.が返信しました 2021年3月31日

Thank you for your review, and for your feedback, Andy.

We've followed up with you via email to explain the situation regarding plans - unfortunately, you were on one of our older, grandfathered plans that did not have page limits. We've reached out to you with some further information, and appreciate that you're open to discussing the issues with us.

Hoping that we can turn your experience around :)

Thanks again for the feedback

Karl | Team Lead, Technical Support