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I joined Shogun a couple of weeks ago, and the support I have received in so many different ways is totally outstanding, one of the Best that I've ever come across.
The support is 24/7, nothing is too small or too big, too silly or too complicated to ask.... I send an e-mail off and I know without a doubt that it'll be answered with all the very clear and uncomplicated information that I need to achieve what I was trying to do.
The reply to the e-mail I sent off a couple of hours earlier has prompted me to write this review because of the outstanding service that Andre gave to me. I'd been trying to doing something in particular & I just couldn't seem to get it to work, but I knew it would be easy, so I sent a couple of screen shots off in my email and Andre sent back to me a short time later, a link within my email to a screen capture video of the actual page that I was working on, just how to achieve what I was trying to do.
It was really simple and easy once I knew exactly how to do this.
Once again the support from Andre and all of Shogun is far more outstanding than any that I've come across for a looooong time.
The pages are simple, fun & easy to use, whether you use the templates or build from scratch. I see my business will defiantly grow, with now using Shogun. My only regret is that I didn't start using Shogun much sooner.
Thank you once again Andre, your time & expertise is gratefully appreciated.
Rose Lewis
Rose Lewis Quilting
Holy cow, what an amazing review! We are so thankful that you have had such a pleasant experience. Our team works really hard to ensure that you feel completely supported throughout your ecommerce journey and I am thrilled to hear that we hit the mark. Andre is one of our best and we're so glad you feel the same way :)
I will pass your comments along to Andre and once again, thanks so much for all of your comments!
Kalen | Team Lead, Support
Shogun Page Builder
Really helpful live chat team, and very flexible app which allows us to create a wide variety of content.
We appreciate the review! So glad to hear that our support team could help you out! :)
Karl
Team Lead, Technical Support
Best app to build a gorgeous website without a doubt! They make it super easy to build pages and completely customise everything!
Also I have to say they are super attentive and helpful, answering all my questions really quickly.
Would 100% recommend it!
I used this app for being able to more modify my shop! I also created individual newsletter submission forms and the support, especially Sweetan was a great help for me on how to integrate this modification into my CRM list at Shopify. Fast and efficient, lovely support! Thanks!
Hey, Jasmin! Thank you so much for the review. 🎉
It was great to communicate with you earlier and I am glad I could help. I am also happy to hear that you are having such a wonderful experience with Shogun while modifying your shop and the pages. 😊
We'd look forward to assisting you again.
Sweetan | Team Lead | Support
Shogun Page Builder
Great App! I highly Recommend!
Serious game changer, It takes a second to get your head around... especially the screen sizes options. If you have any experience with web design, maybe Wordpress page builders for example, you'll be able to "Plug 'n' Play"... but if you're a beginner, give yourself some time to learn Shogun. It's possible for anyone to use I'm sure of it, I'm pleased with Shogun Page Builder, the only reason I gave a 4 star is the price. My client approved the monthly payments, but if it was a personal site, I'd deal with going the "long way around" and saving myself a lot of money. It's a shame it's so expensive... but I guess you get what you pay for in this world.
Really helped my store become very competitive. Highly recommended. Support is also very good, 24 hour chat support! You can't go wrong!
We are glad to hear about your amazing experience with Shogun. It is indeed very crucial to be competitive and we are happy to hear that Shogun helped do that for your store.
Thank you so much for sharing your feedback and for the recommendation.
Our support team is always available to assist you and we'll look forward to assisting you again.
Sweetan | Manager | Support
Shogun Page Builder
I had multiple issues building page, and was easily navigated through solutions via their tech support team. They provided thorough instructions w accompanying video so nothing was left to chance. Only slight issue is there is no live chat or screen share available, but, regardless, they got the job done efficiently and once you understand platform and it's features it extremely easy to build in.
Hi! Thank you so much for your review - really appreciate it! So glad to hear that the team could help you out. Please do not hesitate to reach out if you have any other questions!
Karl | Team Lead, Technical Support
Had some issues with the app initially, when I reached out to customer service they were extremely helpful and took the time to help solve the challenges we were having!
Hey Jon- I think Karl reached out directly earlier today, but wanted to follow up as well. Looks like we don't have record of communication with anyone from your account- we'll double check to make sure there isn't an issue with our systems. Did you get the help you need? Please let us know. Thank you. - Nick (Cofounder, Shogun)
Shogun is a must have Shopify app for anyone wanting a fully functional e-commerce site that they can further enhance using drag and drop features.
This app gives you the necessary tools to create:
Better forms
Engaging product pages
Enhances pages
Enhanced landing pages
Improved social media integration
Much more flexibility that Shopify alone does not provide.
The list of benefits goes on and on.
For me, this is the number one must have Shopify app hands down!
Great features, measurable benefits and fantastic support.
Thanks, Nick and your fantastic team for a five-star product!!