レビュー (3,311)

総合評価
4.7
評価レベルごとの件数
  • 評価の90%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2024年11月7日

Got an awesome support from Sweetan

bioQuad AE
アラブ首長国連邦
アプリの使用期間:約3年
Shogun Labs, Inc.が返信しました 2024年11月11日

Hi there, thanks for taking the time and sharing your feedback by leaving us a review.

It was great to communicate with you and I am glad I was able to help. 😊

Please don't hesitate to write back to us if there if anything else we can assist you with.

Sweetan | Client Services
Shogun

2024年11月11日

I totally loved this app, and I tell you why. For one, you get to build the page the way you want. You have control at the helm. You want a video player at the top, you can do it. Also, to optimize right there and then was great, and much more. Heavily recommend it

Intense Wear
アメリカ合衆国
アプリの使用期間:3日
Shogun Labs, Inc.が返信しました 2024年11月19日

Thank you so much for leaving us a review, Frankie.

We are super glad to hear that your experience with Shogun has been amazing. Thanks for all the love and support. ❤️

Sweetan | Client Services
Shogun

2024年11月21日

Excellent support, very responsive and comprehensive feedback at any time of day :)
You guys are top-notch!

SPINTAP
フランス
アプリの使用期間:約1ヶ月
Shogun Labs, Inc.が返信しました 2024年12月4日

Hi Jeff! Thank you so much for leaving us a review and sharing your experience here. It means a lot.

I will be sharing the feedback with our entire team.

Please let us know if there is anything we can help with in the future. 😊

Sweetan | Client Services
Shogun

2024年11月12日

great customer assistance and very quick and friendly feedback!

Alsta
イギリス
アプリの使用期間:5ヶ月
Shogun Labs, Inc.が返信しました 2024年12月4日

Thank you so much for sharing your feedback and leaving us a review. 😊

Please let us know if there is anything we can assist you with.

Sweetan | Client Services
Shogun

2024年11月22日

Great app with amazing customer service!

Brigz Tattoos
アメリカ合衆国
アプリの使用期間:4ヶ月
Shogun Labs, Inc.が返信しました 2024年12月4日

Hey, Corbin!

Thanks for writing this review for us and sharing your experience. We are glad to serve you and will look forward to assisting you again. :)

Sweetan | Client Services
Shogun

2024年9月4日

I don't understand their pricing and how the price continues to increase for the Build plan - the app is kind of clunky too.

Jewett Cameron Company
アメリカ合衆国
アプリの使用期間:1年以上
Shogun Labs, Inc.が返信しました 2024年9月6日

Hey there, Thanks for writing this review and sharing your feedback with us.

Can you elaborate a bit more on what is not clear with our pricing? The Build plan active on your account is the old Build plan that comes with extra pages. If you don't wish to stay on this old Build plan and if you would like to activate the new Build plan you are free to uninstall the app and reinstall it again. When you reinstall you should be prompted to select the new Build plan on the pick a plan page.

I see you were in a conversation with my colleague, however, could you also share more details about how the app is being clunky for you?

Thanks.

Sweetan | Client Services
Shogun

2024年11月26日

Excellent customer service! Andre and Sweetan are the best of the best!

Plant Vault
アメリカ合衆国
アプリの使用期間:19日
Shogun Labs, Inc.が返信しました 2024年12月4日

Hi there, James. Thanks for sharing your feedback here.

It was great to connect with you and I am happy to hear that myself and Andre could help. Thank you so much for your support.

Please let us know if we can help with anything else in the future. 😊

Sweetan | Client Services
Shogun

2024年11月6日

Very good customer support. Overall good app.

DrillX
カナダ
アプリの使用期間:14日
Shogun Labs, Inc.が返信しました 2024年11月11日

Hey there, May. We appreciate the feedback and are glad to hear that your experience with Shogun and our support has been a good one.

Please do let us know if there is anything else we can assist you with. 😊

Sweetan | Client Services
Shogun

2024年11月20日

Very good customer service

Woodforde's Brewery
イギリス
アプリの使用期間:2年弱
2024年11月13日

servicio al cliente super rápido!

Lonbali
スペイン
アプリの使用期間:1年以上