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The app works really well generally, with lots of great easy-to-use functions. Customer service is excellent - James Power and his technical colleague Matt responded very quickly and professionally to identify and fix a small issue we had. Giving 4 stars because while I like the app and the service Shogun removed the store syncing function from new stores with the Measure plan ($99/month) meaning ...
Hi there, Mike! Thanks for taking the time and leave us a review highlighting your experience with Shogun and the support team.
We are glad to hear that Shogun works with ...
I've been a subscriber for almost a year and it's a shame that no one responds at support@getshogun.com pertaining to a tech question that I have. This is actually the first time I reached out for help.
I needed help for a product launch page that went up last week. It's been 7 days, followed up 3 times over email but no one bothered to respond. On the contrary, a billing question was also sent ...
Hey Terry- again, super sorry this happened. I know we've been in touch via email a few times. What happened was we looped in Shopify support to help us get the refund issued ...
Soo many bugs, it's been really troublesome to get shogun up and running. No chat support is available. If you use Shogun expect a lot of issues and errors to arise. From newsletters submission forms to theme errors, to page settings. I do not recommend it at all! Pagefly seems to be a way better option, as it has 24/hours support. I am quite disappointed as we have been users of shogun for the ...
Hi, Lyne!
Thank you for your review and your feedback. I am sorry to see that you have had a negative experience with Shogun. We really appreciate your loyalty to the Shogun, ...
Intuitive and easy to use interface allows me to quickly put together landing pages for my clients website. Saves me so much time and effort and has all the tools needed to make any page I want to create!
Love this page builder - finally I can customize until my hearts content and actually have separate control of the mobile and tablet design as well.
I have set up multiple Shopify stores - and this is a must have, no matter what.
Shogun is 5 stars to me, it is very useful at a fair price, and love customer support, the response times are fantastic, which is key to me.
Shogun helped us launch our website way sooner than expected. It's was super user-friendly. Customer service was amazing and guided us through the development of our site. Highly recommend!
Hands down one of the best apps I have ever used. Not only that, but the customer support is astonishing. Nick and his team truly know their stuff and do whatever they can to help you be able to utilize everything available in the app. Despite having experience with HTML and CSS, this app has significantly aided me in quick, easy to understand ways to customize my website as I wanted it to look. ...
They were quickly able to fix my concern. Thank you Shogun team! I really appreciate the timely reply that fixed my problem
Hi, MOD Factory team!
Thanks for taking the time to share your feedback. The loading screen that you encountered in the editor is a visual effect from your Shopify theme. ...
I really like this app and the support team is great. They provided us with a couple of demos and were always willing to help out with questions we had after the demos. The only negative is that it is not super easy to use and does require you to have some previous page building experience to really understand. I have previously built sites in WordPress, so for me, I was able to figure it out ...
I'm so glad to hear that you had a good experience in your demos. I'll pass along these comments to the success team on your behalf :)
I'm glad to hear that you were able to ...