レビュー (3,228)

総合評価
4.8
評価レベルごとの件数
  • 評価の90%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2022年2月22日

Was looking for an app to update my product pages. However I have a pretty large catalog and the page limit makes this useless. If you just need a landing page I am sure this would work fine (have used it in the past). Just think they have gotten greedy with pricing, $39 a month should be plenty.

Maddie's American Pet Products
アメリカ合衆国
アプリの使用期間:約2ヶ月
Shogun Labs, Inc.が返信しました 2022年2月23日

Hey there, Adam! Thank you for sharing your feedback.

I'm so sorry to hear that you've had a negative experience with Shogun.

It looks like there may have been some frustration with our current plans and the features that we offer. I apologize if you felt that we've gotten greedy with pricing. We make plan experiments based on the feedback we receive. Our plans with page limits have been active for over a year now. All our plans offer different features based on the requirements.

I have reached out to you via email and I would greatly appreciate it if you can follow up with me there. We'll do our best to ensure that we can turn your negative experience into a positive one.

Hoping to hear back from you soon.

Sweetan | Team Lead | Support
Shogun Page Builder

2021年10月13日

Do not install unless you want to lose money. We installed the app, took time to set up a bunch of split tests, and the app was not tracking visitors and conversions accurately. Numbers were all out of whack. Many times the pages not loading for visitors. Very Buggy app. We contacted their support multiple times and all they said is you are right if should be working correctly we are sending to development team and weeks passed without issues being resolved and not even a courtesy follow up and then they have the audacity to still charge a premium for their non working app. Save your self time, money and headaches.

PrayFashion
アメリカ合衆国
アプリの使用期間:約2ヶ月
Shogun Labs, Inc.が返信しました 2021年10月13日

Hello Carlos,
Our sincere apologies for the inconsistencies you've encountered with your analytics results. Our engineering team has been actively investigating the root cause of this issue. We'd love to continue working with you to provide a resolution and a positive experience. Our support team has reached out to you directly via email. We look forward to hearing back from you and continuing the conversation.

Thank you for your cooperation and understanding,
Jill N., Director of Client Services

2020年2月19日

I have not used better landing or any pagebuilder ever! Shogun is so easy and functional, I could spend days with it.

DRIPSHOP
フィンランド
アプリの使用期間:約2ヶ月
2021年1月8日

It would be a lot better to increase compatibility with loox review app using custom pages. But, the customer support was very helpful!

QuickPump
メキシコ
アプリの使用期間:約2ヶ月
Shogun Labs, Inc.が返信しました 2021年1月12日

Thank you for taking the time out of your day to leave us a review!

Karl | Team Lead, Technical Support

編集日:2020年6月30日

Great Support team. Was quick to respond and solve the problem. I will use this app on other stores of mine. Thank you Shogun Team!

Neat Visage
カザフスタン
アプリの使用期間:約2ヶ月
Shogun Labs, Inc.が返信しました 2020年6月30日

Hey there,

So glad to hear that support was quick to respond and resolve the problem. We're so glad to hear that you will use our app on other stores.

Please let us know if there is anything else that we can assist with :)

Kalen | Team Lead, Support
Shogun Page Builder

2023年9月4日

Support team is absolutely wonderful. They were quick to reply and offer solutions. If they couldn't figure something out they would reach back to see if I got the issue resolved. Love this team

Shadowfang Keep
アメリカ合衆国
アプリの使用期間:約2ヶ月
Shogun Labs, Inc.が返信しました 2023年9月6日

Thank you so much for leaving us a review, Revenant!

We sincerely appreciate the kind words. We are very excited to hear that you are having such a wonderful experience with the app and our support team. We always ensure we fix the issues for you or guide you in the right direction. And, we'll continue to serve you in the future as well. 😊

Thanks for all the love and support. 💜

Sweetan | Client Services
Shogun Page Builder

2017年6月13日

Amazing app. It helped us make our website exactly how we imagined it. Support was prompt and helpful.

Zonkd
アメリカ合衆国
アプリの使用期間:約2ヶ月
2016年11月29日

Really great work on this app! Support is also excellent...

Superliv2
ノルウェー
アプリの使用期間:約2ヶ月
編集日:2018年6月21日

Great support Team! Very Helpful.

Pologeorgis
アメリカ合衆国
アプリの使用期間:約2ヶ月
2021年2月12日

Great customer support. Very Helpful. Helped with every issue I've had, response was rather quick. Will continue to work with Shogun.

Vertical Auto Parts and Accessories
カナダ
アプリの使用期間:約2ヶ月
Shogun Labs, Inc.が返信しました 2021年2月16日

Thank you for your review! Glad you are enjoying Shogun!

Karl | Team Lead, Technical Support