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Great support from the team. Quick replies and very helpful explanations.
Im new to the app but so far a good experience.
Hi there, Ebba! 👋 Thanks for leaving us a review.
We are happy to hear that you are having a good experience with Shogun and the support team. Thanks for sharing your feedback.
Please don't hesitate to write back to us should you have any questions in the future. We'll be here to answer them for you. 🙂
Sweetan | Client Services
Shogun Page Builder
Incredible! If you have any problems just email support and they will sort you out! Thank you soooo much Karl
We used Shogun to create some of the pages on our website and found the templates to be very simple to use and nicely laid out. Customer support was excellent! We had one tweak we had to make and support helped us fix it in no time. Such a great app and customer service team :)
That is a must-have app for anyone who wants to customize Shopify themes without coding or hiring developer. Its very easy to familiarize with its interface and any question you have will lead you to discover the best of this app: the AMAZING customer support. Thank you for building such a useful app and for your help !
Really good customer support and easy to use app. Lots of customisable options and on hand help if something goes wrong!
Hi there, Bryony! Thank you for taking the time and leaving us a review.
We appreciate the honest feedback and are glad to hear that your experience with Shogun and the support team has been such a positive one.
We will be here to assist you again should you have any further questions for us. 😊
Sweetan | Client Services
Shogun Page Builder
I really love this app. I've already posted some professional looking blogs on my page and their support team helped me quickly resolve an issue I had. I would recommend for sure.
Thank you! Your pages are looking fantastic! I am so glad that Shogun could help you do that. We work hard to ensure that our support team are there to support you as much as possible, happy to hear that you had a good experience with the team!
Karl
Team Lead, Technical Support
Shogun has some of the best customer service out there. I highly recommend giving it a try, the app is easy and intuitive to use. Worth your time 100%! One thing to note is that you can keep pages created with the app after your subscription expires, but you cannot edit them at all without a subscription or the code breaks. I had an issue with some typos and they gave me a free re-trial to fix it. If you want to build a great looking site quickly, try Shogun
I used this app to create all my pages. It works really well once you get the hang of the features. There are lots of tutorials to help you understand. Overall it gives you great design control over your website. Thanks Shogun!
This app is amazing! We would've given this company 6 stars if we could. We haven't launched our new site yet, but without their app, it would've been a nightmare to organize and lay out all the information the way we've wanted. Also their support has been prompt, thorough and exceptional.
Code is hard to remove from store. Shogun support doesn't help you if you deleted their app. PageFly is MUCH MUCH better and user friendly.
Hi, Jochum.
Thank you for your review and for your feedback. I'm so sorry to hear that you are having a negative experience with Shogun.
I've reviewed this case and can see that you got in contact with us on Nov 5th at 7.47am (GMT), and our team did get back to you about a minute later. Unfortunately, we did make a mistake with the information that we sent in this email, providing details on removing code from your theme rather than your product pages - I apologise on behalf of the team for this. We didn't hear back from you but would love the opportunity to make this right with you.
Shogun will not remove code from your product pages when you uninstall the app from your store - we believe that you should be able to continue to benefit from using your pages even when you do not have an active subscription to Shogun. We offer the ability to "revert" the import of your pages that will remove Shogun code from your pages, but we wouldn't do this automatically so you don't lose your work.
My colleague is following up with you by email at the moment with instructions on how to remove the Shogun code from your product pages with Shogun uninstalled on the store. We would be happy to aid in the removal of this code, too, please just let us know if you would like us to do so.
Thank you - we look forward to hearing back from you and hope to make this a better experience!
Karl | Manager, Technical Support