レビュー (3,293)

総合評価
4.7
評価レベルごとの件数
  • 評価の90%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2018年2月9日

Initially I was pretty upset with this app because while it is easy to use and has lots of features it looked terrible on the mobile version of my site. At this point I got so frustrated with it that I responded to an email they had sent me before asking about my experience in a pretty negative way. Not even 5 minutes later I received a call from Nick the Co-founder of Shogun who apologized to me about my experience and gave me a full refund even though I was not looking for one. The people behind this app have incredible customer service and seem to genuinely care if you have a negative experience using it. In hindsight I think it was me using it incorrectly that caused the mobile version to look so bad. Go ahead and give this app a try you will not be disappointed!

Stella Scopes
カナダ
アプリの使用期間:25日
編集日:2019年11月6日

edit: I've changed my review from 2 to 4 stars. I still have occasional issues with this app regarding formatting or things not being as expected. But they do have pretty quick responses from customer service (maybe an hour on average) and this has made my website look much better without needing the help of a professional designer. But don't try to make any last-minute changes or update your home page right before a big traffic event, because if you have a design error it can be very frustrating and there's no one to call/chat for immediate help on the basic plan.
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I've had nothing but problems with this app. It's easy to use but the functionality glitches often. My live pages look nothing like the design because of errors. The support team is nice but they don't have live help, you have to wait for an email. Wish I could just talk to a human. I have to keep the app installed until I finish my project but I can't wait to delete this. When it works successfully, it's a great tool but I am pretty frustrated quite often with this app.

Topaz & Pearl
アメリカ合衆国
アプリの使用期間:1年以上
Shogun Labs, Inc.が返信しました 2019年9月23日

Hi Julia! Sorry to hear about the issues you have been facing. It sounds like you may have been experiencing parity issues with Shogun. There is not parity between Shogun and Shopify's editors at this time. If a small change was made within Shopify to your page this could have caused the issue. Republishing the page should fix the issue. While we do not generally offer phone support we'd be happy to make an exception to help you work through this issue and help resolve any problems you're having. We do offer live chat support on our Measure and Optimize plans as well. Charles from our tech support team reached out to you via email earlier today. Looking forward to getting this resolved :) Thank you. - Nick (Cofounder, Shogun)

2022年7月15日

The support is good! The app does a lot of what I need it to. I wish there were more integrations and that the existing integrations worked more seamlessly. It would also be helpful if they linked to instructions from the integration setup section or in the editor so that if there are specific steps that must be followed, it's easy to access that.

EndurElite
アメリカ合衆国
アプリの使用期間:1年以上
Shogun Labs, Inc.が返信しました 2022年7月16日

Thank you so much for such an honest review!

We are glad to hear that you are having a great experience with Shogun and our support team. I appreciate the feedback about the integrations and the instructions around the same. I'll be glad to pass this feedback on to the team.

We are continuously working on adding more features and integrations and we'll be glad to keep you updated. You can keep an eye on the things we are working on and the latest updates on our changelog here - https://pb-changelog.getshogun.com/

Sweetan | Manager | Support
Shogun Page Builder

2022年7月4日

Leah and team are more than amazing :))))) Leah and team are more than amazing :))))) Leah and team are more than amazing :))))) Leah and team are more than amazing :))))) Leah and team are more than amazing :)))))

Ammpoure London
イギリス
アプリの使用期間:25日
Shogun Labs, Inc.が返信しました 2022年7月4日

Wow, Ayush! Thank you - it sounds like you think Leah and our support team are pretty great. We love helping you create great pages, so let us know if there's anything we can help with in the future.

Allison | Team Lead | Support
Shogun Page Builder

2018年12月3日

I used this app to create landing pages, product collection pages, and product pages. The app is very versatile, it takes a little playing around with to get the hang of it, but if you have any questions the customer service is amazing! This app has allowed me to customize my Shopify store so much, and create really effective marketing pages. If you are paying for any type of digital advertising and not creating custom landing pages you are missing out and there is no better app to use than Shogun.

SnapFence
アメリカ合衆国
アプリの使用期間:25日
2018年8月17日

I've started getting familiar with Shogun and finds it easy and structured to serve business and promote sales and revenue growth

Home8 Alarm
ニュージーランド
アプリの使用期間:1年以上
2019年1月7日

Truly fantastic functionality and service. The team is responsive and extremely helpful in addressing any bugs. We couldn't have launched our store without Shogun!

Bureau
アメリカ合衆国
アプリの使用期間:25日
2017年8月12日

Can't speak highly enough about this app. Been search high and low for the right page builder and need to look no further. Support is second to none! Thanks Nick and team :-)

The Mill Store Leura
オーストラリア
アプリの使用期間:25日
2021年1月21日

The team has been super helpful in helping us accomplish our goal which is to create on brand and dynamic blog pages. Still new to the platform - but super promising!

Bonito Jewelry
アメリカ合衆国
アプリの使用期間:1年以上
Shogun Labs, Inc.が返信しました 2021年1月21日

Thank you for your kind words! Really appreciate them! Let us know if you ever need assistance!

Karl | Team Lead, Technical Support

編集日:2023年7月21日

Used to love this app so much and ive definitely learned a lot but overall it feels very clunky, the design side of things is restrictive at times and you often come across errors/bugs/glitches - the support team are super helpful and reply quickly but the app itself is not as seamless as it used to be/feel.

I have 3 different stores using Shogun, all were built with Shogun originally but i've recently decided to come away from the app as a full time tool and use it now just for sections and the occasional landing page. I think the thing that pushed me over the edge to do this was the introduction of product templates but only to those on advanced plans. None of my stores need ad advanced plan, so this felt like a bit of a slap in the face to us who have been paying for years waiting for such feature to arrive, only for it to be locked behind an upgrade paywall. I did reach out to the support team about this but they didn't help this time.

Hopefully you guys will listen to this feedback and improve an already-great app.

Thanks!

JOCKBOX
イギリス
アプリの使用期間:約2年
Shogun Labs, Inc.が返信しました 2022年1月19日

Hey there,

Thanks so much for taking the time to leave such a lovely review. I'm so glad to hear that you have your homepage built with Shogun Page Builder. It looks great! I'll pass along your kind comments to Adam, and we really appreciate that you're planning to be a lifetime customer :)

Thanks,

Kalen | Team Lead, Support
Shogun Page Builder