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Thanks to the prompt and comprehensive, not to mention, super friendly Shogun support team, I fixed an issue with our blog margins that has never happened before. Sweetan even provided a short vid on how I could do it myself, and made it look so easy. Much appreciated!
I'm glad to hear that Sweetan could help! We love to share videos when it's easiest to do so. Make sure to check out our webinar series on our website if you enjoy learning more about the platform as well!
Kalen | Team Lead, Support
Shogun Page Builder
I am very satisfied to their help! They are very nice and patient to help me. Thank a lot! And i will keep using this!
Thank you so much for leaving us a review and sharing your feedback.
We are glad to assist you and we'll look forward to hearing back from you again. We appreciate the love and support.
Sweetan | Manager | Support
Shogun Page Builder
I got a super quick response and feel confident I made the right choice going with app, even though there are a lot of options.
Thanks for the review and for giving Shogun a try! Our support team are always here to help and it's great that you had a good experience with them. Please do not hesitate to reach out if there is anything else we can help with. :)
Karl
Team Lead, Technical Support
I use this app to create clean looking blog posts for my retail site. I will say the users ability to navigate the site is quite simple and Shogun has done a nice job offering many functions to truly make it customizable. The reason I have reduced my rating by one star is due to the inflexibility on the users end in choosing a package. The monthly fee does not reset your page count, meaning if you are using this app for the ability to create many pages for a site it will get costly. With that being said the Shogun support time was able to adjust my package slightly for my needs. I will continue using this app in hopes of the page limit aspect of pricing will be adjusted in the future for the users specific needs.
Thanks so much for taking the time to write such a thoughtful review. I'm happy to hear that you've found that Shogun offers many functions to make things more customizable. That's awesome that support was able to help :)
In regards to your concerns about the plans and pricing, I will pass that along to the team that manages this. Thanks so much for the feedback. We truly appreciate it!
Kalen | Team Lead, Support
Shogun Page Builder
The app support with Shogun is above and beyond exceptional. If you aren't able to solve a problem the support team will immediately solve it for you. They'll either show you how to do it with a recorded screenshot, give you step by step written instruction, or they'll just do it for you right on your webpage. I'm so thankful for them!
Hey Jasper! Thanks a bunch for taking a moment to leave this great review. Our team works hard to provide the best support possible, and we're so glad they've helped you build some awesome pages! Let us know if we can ever help in the future.
Allison | Manager | Support
Shogun Page Builder
I really do love this app. It has helped me create a homepage that has helped me gain more customers, which is everyone's goal! I have to do more customizing before I can say that my site is 100% complete, but this app eliminates the middleman, wasted time and money!
Great application for modern page building. Just moved to Shopify from Magento and loving the integration so far! Support team is rad as well, super on top of it .
This app does exactly what I wanted. It has made page building soo easier. I recently contacted their tech support and got a reply within the hour and it was quickly and efficiently fixed. Highly recommend if you want an easy to build gorgeous looking webpage
Thank you for your review! Glad to hear that the team could help you out! Please let us know if there is anything else that we can help you with. :)
Karl | Team Lead, Technical Support
plugin is very good, but how can you pleae tell me how to open modal popup on button click ?
Thanks.
Terrible app to use, functionality in-app v poor. Pages do not load quickly and holding pages have no exit option. Do not use.
Hi Josh,
Thank you for your review and for taking my call earlier - I'll follow up with you next week, as discussed.
I'm sorry to hear that you had a negative experience with Shogun and we hope that we can help you turn that around - I do see that you recently wrote in regarding landing page templates, a colleague of mine was in the process of replying to this as your review came in and will get back to you.
I would really appreciate it if you could get back to my colleague so that we can be sure to set you in the right direction and hopefully turn your experience around.
Update: unfortunately we have tried to get in touch with you numerous times to help you resolve the issues that you are having but you were unresponsive to our team - we would love to help you out if you have a chance to get back to our team. :)
Many thanks,
Karl | Team Lead, Technical Support