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Updated: The Shogun team has been helpful in making this experience better by being very attentive and thorough. I still think that there should be an affordable version for small businesses. Please let me know when you improve your forms. Thanks
PREVIOUS REVIEW
This app works fine but it is NOT AFFORDABLE to keep on your page so you might as well not use it unless you are never going to make edits again! The forms in the app are HORRIBLE and they stop working after you uninstall the app so its a waste of time to use them in the first place. You should make an affordable option for individuals!
Hey Arielle,
Our support team has reached out to you and left a voicemail and sent an email as well.
We are so sorry to hear that you have not had the best experience with Shogun. We appreciate all of the feedback and would love to hear about any suggestions you might have for improvements to the forms element.
We would love to find a solution that works for you and your business. If you could please respond to the email at your earliest convenience, we would greatly appreciate it. We will try giving you a call tomorrow to see if we can reach you.
Kalen | Team Lead, Support
Shogun Page Builder
Customer support provided by Andre was exceptional.
Hi there, Ambreen! Thanks for leaving us a review.
I am very happy to hear that Andre was able to help and your experience with our support was great. Please let us know if there is anything else we can assist you with. 😊
Sweetan | Client Services
Shogun Page Builder
l'application elle bugue tout le temps 'j'arrive pas a importer les photos tranquilement
Hi Abdenour,
Thanks for leaving your rating! We might have been chatting yesterday, and we isolated the issue with uploading images to the browser settings you were using and successfully uploaded images when using another browser.
If there is anything more we can help with concerning this issue; please do not hesitate to reply to my last email!
James | Client Services
Shogun A/B Testing & CRO
Since we are exploring Shogun, we cannot say much about their functionality. User experience, though, is very good but what definitely is understanding is their technical support. We had two requests that were taken care of immediately with no hesitation to walk the extra mile. Thank you!
So happy we could help! Thank you for your review, we appreciate it! Please let us know if there is anything else that we can help you with!
Karl | Team Lead, Technical Support
AMAZING APP!!!
Drag and drop software, you can create amazing landing pages with this software, couldn't recommend it more.
I had a couple of issues, but the support team were very helpful and responded to all my queries really quickly, the devs and support team are excellent. Nick and Jill helped me out a ton.
Seriously, this app is a game changer
Updated review:
I'm going back up to 3 stars and I'll leave it at that because despite the fact that there is nothing to complain about in terms of quality of service and after-sales service, marking it free when it is only free under certain conditions, that you don't tell the customer (ON SHOPIFY), is deception.
Hi Seuldon,
Thank you for your honest feedback, and our sincere apologies for the confusion and frustration. The free plan is currently available to new users. This is noted on our app store page, but I can see how this can be missed. I'll communicate your feedback to our team right away to ensure this can be made more clear.
I see your store had previously installed our app in February of this year. I'm sorry to see your return to Page Builder has not been a positive experience. Our support team has reached out via email with further details and steps to help you try our app again from a clean state.
Our support team is available 24/7. We're looking forward to your response and helping you back into using Page Builder again. :)
Thank you,
Jill N., Director of Client Services
Got to give it 5*. It didnt work at first with my theme Palo Alto, but Nick quickly sorted it, and I've been able to build some great responsive pages!
The app itself design wise works well for what I need. But I gave it a lower rating because it takes forever to load for me. I've tried clearing out my cache and still it takes over 5 minutes for it to load for me to just be able to edit. It's super annoying to say the least.
Hey there, Malisha! Thank you so much for leaving us a review and sharing your feedback.
We are happy to hear that you have been finding Shogun perfect for your requirements. However, we apologize for the inconvenience with respect to the issues you reported. I was taking a look at your account and while I wasn't able to reproduce the issues, I'll be more than happy to look into this for you and resolve this.
My colleague, Justine has reached out to you via email to learn more about this so that we can analyze the root cause for you. If you could reply back to us and help us with more information, we'll be glad to assist you at the earliest.
Thank you so much for your support. 😊
Sweetan | Client Services
Shogun Page Builder
I used this app to help me create a unique page without any coding experience. It's simple and straightforward, better than its competitors. The only problem is that once you use it to build your site, you're pretty much locked in to its payment plan.
Great product pages, really intuitive and easy to understand. Support team is helpful as well. Recommend to anyone who wants to take the next step