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The support team is great, responsive and helpful. However, the builder is just not good enough. Needs a lot of improvement in flexibility and UX. Still, this is the best one out of the three builders I have tried.
Hello there! Thank you so much for the review! We appreciate the honest feedback as it helps us to continue improving the app and your experience.
Please let us know if there's anything we can help with.
Sweetan | Team Lead | Support
Honestly, This app is amazing. Enough said.
The customer support was very personable and helpful...I like when I can tell I'm definitely talking to a person. I think for what I was trying to accomplish with this app, it may be more complicated than what I need... but I'm excited to try it on other pages where I'd like more design elements than the standard Shopify page. So I'll definitely give it a try. Thanks for your help!
Hey there Nicole! Thank you so much for this review. We are happy to say we have a crew of great humans providing 24/7 support. If there's a feature you'd like to see Shogun offer in the future, let us know and we'll share that with our team. We can't wait to see the custom pages you build!
Allison | Team Lead | Support
Shogun Page Builder
Overall: very good app!
I came across quite a few bugs unless I used Google Chrome, which is not a big deal but still a little annoying.
Here is a list of things that would make it even better:
- easy editing of collection pages (I know there is a workaround)
- easy creating of a section that can then be used on the landing page (if there already is a solution, please let me know).
Super easy to use, super fast respond and the BEST customer service ever!
I used to use another popular we building app but Shogun is way better!
Strongly recommended
Great app i will use it as long as it is up and running, although making sure that you guys adapt with the times etc. Great work
I have only been using Shogun for a short period, but their service is fast and prompt. Saves a ton of time building pages. Time is valuable.
Function template: Great
Reaction speed: As slow as a snail
If you are lucky enough, the shogun reaction speed is still very fast
Hi, there! Thanks for your review. We appreciate the honest feedback.
I understand you are facing some issues with the page speed and I would like to learn more about the issue so that we can look into this for you.
I have also reached out to you via email and I would appreciate it if you could reply back to us so that we can assist you better.
Sweetan | Team Lead | Support
This app really helped me think of ideas and what not, but it certainly is a price jump. I can't afford it anymore.
I had an issue concerning the sync of my pages between 2 store's, i got in touch with the support through email and Adam helped me very fast.
I just want to say that it was fast and simple. thank you!
Sorry to hear that you are having troubles with Sync! I can see that you are currently in contact with my colleague Adam - we really appreciate you working with us to ensure that this is setup correctly and you can sync between your stores.
Looking forward to hearing back from you!
Karl | Manager, Technical Support
EDIT:
I'm so glad that Adam was able to help resolve this issue. Thanks so much for the updated review.
Kalen | Team Lead, Support
Shogun Page Builder