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Rhys has showed me very professional support, proven that he's very reliable and great at his job, what's more Rhys made sure to solve all my problems.
Hi there, Adam! Thank you so much for taking the time and leaving us a review.
I am super glad to hear that Rhys was able to help resolve the issue for you. He is indeed awesome and I appreciate the kind words. I will be sure to pass the feedback with him and the entire support team.
Please let us know if there's anything else we can assist you with. 🫶
Sweetan | Client Services
Shogun Page Builder
Shogun is the best drag and drop page builder for Shopify! While it gets the job done, I feel there is still room for improvement after working in the past with other drag and drop programs in wordpress. In shopify, I tested them all, and this one definitely wins my vote!
Such an amazing app. Besides all the amazing featurettes, the customer service is out of this world and super fast with replies. 10/10 would recommend
Hi! Thank you so much for this lovely review.
We appreciate that you are enjoying all the Shogun features. Our support team is indeed super fast and always happy to assist you and answer any questions for you. 😊
Thank you so much for the honest recommendation.
Sweetan | Team Lead | Support
Shogun Page Builder
This is a very good application. It cuts the development time by at least 50%. I was able to help a friend who was very unhappy with her website that she paid a lot of money to get developed and I was able to make changes that made her very happy, I would not make a shopify site without using Shogun. Wish it was available for other platforms like joomla.
We appreciate the honest feedback. Thanks a lot for the review. 🎉
We are really happy to hear that Shogun has helped with the development time and you were able to make changes to a friend's website. Thank you so much for the support and recommendation.
I'll also be happy to share your feedback about bringing Shogun to other platforms such as Joomla.
Please do let write back to us if you have any questions. 😊
Sweetan | Team Lead | Support
Shogun Page Builder
I have recently signed up with Shogun and am absolutely loving it so far. I met with a lovely customer care person who helped me with so many questions. He was very patient and helpful. Definitely recommend this app!
Hey there, Lucia! Thank you so much for taking the time and leaving us a review.
I am really happy to hear that you are having such a wonderful time exploring Shogun and that your experience with our support team has been exceptional. ❤️
We are here to answer any further questions you may have and will look forward to assisting you again in the future. Thank you so much for the honest recommendation. 🫶
Sweetan | Client Services
Shogun Page Builder
They really help you a lot! Love the fast customer service :) I was able to make a professional landing page in 2 days!
Great App!!!
Very easy to use. Help me save 100's. Customer service is always there and willing to help. Nick is Awesome!!!
Absolutely amazing app!
Take my word as I do not leave reviews or ratings like this easily.
If you are looking for an easy to use Drag&Drop page / blog builder, then look no further. We tried a few apps before Shogun and they didn't work even close to how good this works. Fantastic work with so many customization options. Made our pages look a lot better. Thank you!
5+++ Definitely recommended!
Updateupdate: They make changes to live pages (without your permission). You have to tell them to revert back (it made visible changes to layout/text). Then they tell you now it's looking as before. Only later do you realize, yea it does, on desktops.. but not mobile!! My whole product description was missing.
Then a test product were added to live page, without telling me that I had to remove them.. I don't know if I should have figured out I was sup' to remove it myself, after he tested something with it..
Shogun dev. team, pls be careful with live pages, and check on all devices..
Hey Niklas- sorry for the delay here- I know our team was in touch right away, but it took a moment for me to get to this personally. This has prompted a lot of internal discussion on support approach. Some clients care most about speed to reply- our global presence is an advantage there: we have support team in USA, UK, Jamaica, Philippines, India, Canada, and Australia- so when one rep might have signed off, 2 more have signed on. That said, some clients probably prefer consistency- and would prefer contact with just one rep, even if that means waiting 12+ hours for a reply. Regardless, your feedback has prompted a few things (1) We're going to implement a formal NPS system to get to experience problems like this before they are a major issue (2) We are considering an initial option in chat that asks if the priority is "speed" or "dedicated rep" (3) we are QA-ing our support process, looking for things like better internal commenting in support convos etc. Long winded response, but want you to know that you are heard. Thank you - Nick (Cofounder, Shogun)
It's the easiest app to use, the page design is literally 10x better than vanilla shopify editor. It just works. When I had questions Nick was right back with a response, best customer service i've had in a long time. We've been stuck with slightly janky pages for sometime and this has sorted that out. Thanks :)