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pretty difficult to use, if you are expecting user friendly experience like Shopify theme editor , you will be disappointed. User experience is difficult. simplify it Shogun. Even simple email marketing platforms have better drag and drop function.
Hi Enes,
Thank you for your review. I'm really sorry to hear that you had a negative experience with Shogun. We strive to ensure that the app is easy to use, and helps customers build beautiful stores with ease. We clearly missed the mark here.
I can see that my colleague Charles reached out to you by phone but could not get through, then followed up by email to gather further feedback from you to assist with the issues that you are facing. I would ask that you reply to Charles and we would be happy to guide you on what you are hoping to achieve.
We really appreciate any feedback that you would like to share with us - it helps us grow and helps us provide you with a better service.
I hope that we can help you have a better experience with Shogun. Please do not hesitate to reach out to us.
Response to your update: sorry to hear that you are still struggling with getting to grips with Shogun. We have been trying to contact you since you originally posted this review but we have yet to hear back from you about what issues you are facing, what you are finding difficult, or how we can help you. If you could, we would really appreciate it if you could reach back out to us so that we can offer assistance or log the feedback.
Thank you,
Karl | Team Lead, Technical Support
Great app for making our blog more readable and interesting. I wish it had more design functionality to play with though
*** Oct 10 update *** Edited to add a star because I received a full refund, but the developer’s reply is misleading. I can certify that the page format gets lost as soon as you remove the app, without having touched the page at all after uninstalling. I simply refreshed the live page on my site and saw it lose all the formatting at once.
Still do not recommend the app, even though the support seems reactive. The price is ridiculously high and the plan is to get people stuck paying forever for something that could be done as a one-shot for the price of a single month charge. Unless you create new pages very often, it’s not worth it.
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Here’s the only important thing you should know : if you create any content using this app, you will be stuck paying 40$ or more each month, FOREVER.
If you delete the app, you'll lose all the formatting because it has its own coding format which only works as long as you’re paying. That is, of course, not made clear at all in the app info nor the Help pages.
Hello Sarah- sorry to hear about the frustration. I reached out via phone and Jana emailed you. You do get to keep your pages, even when you uninstall Shogun. However, if you make a change to the page in Shopify's editor, their editor overrides Shogun, and this can break the page. Unfortunately we have no control over this. If you leave the page as it, it will stay live, forever. You can reinstall anytime to edit. Happy to issue a full refund for your inconvenience. We also reset your free trial period. If you login and re-publish your page, it will fix it. Hope you had a good weekend. - Nick (Cofounder, Shogun)
This drag and drop page builder is very simplistic, which is what most of us want.
The main feature I use this for is the ability to scale pages to fit mobile screens without more than virtually 3 extra clicks. To check out what I mean, go to the shipping page on zarache.com on desktop and then mobile. It scales perfectly. Something other page builders don't do very well.
Thanks shogun.
I've been using the app for customizing our new store looks, and just love it! it's very easy to use, sometimes the display and preview show differently but overall a great app. Plus help support (Andre Smith)is outstanding! Thank you for all the help! Hope we will keep enjoying the app !
Thank you so much! Looking forward to passing this review onto Andre!
Please never hesitate to reach out if you have any other questions!
Karl
Team Lead, Technical Support
easy to use and solid built, made it a breeze to create a fully functioning page, looks professional and everything is wysiwyg
thank you.
Thank you so much for leaving us a review, Ufuk! 😊
We are very glad to hear that you are finding Shogun to be easy to use when it comes to designing professional pages using our drag-and-drop page builder.
We'll be happy to assist you in the future should you bump into any issues or have any questions for us. Thanks!
Sweetan | Client Services
Shogun Page Builder
Product BRILLIANT, service AMAZING. After contacting customer service for advice navigating the platform, I was left with nothing best the best customer service you could ask for. The team went above and beyond to help me produce beautiful custom pages. There was literally no problem too big or small for the team. I will be recommending this App to everyone!
Hi there, Lydia!
Wow! Thank you so much for leaving us such an awesome review. 🤩
We strive to ensure you have nothing but the best of experience with Shogun and our support team. It was great to communicate with you earlier and I am happy to hear that you are enjoying the app.
We'll be looking forward to assisting you again in the future.
We also appreciate the honest recommendation. Thanks! ❤
Sweetan | Client Services
Shogun Page Builder
great app - only thing missing is a BLOG insert onto a page... it's not a cheap app and for someone like me using for profile pages, the 20 some free pages add up quick. not sure if im going to stick with it based on price and limit on pages as im a small business, but i do love it and easy to use.
Thank you for your review, and for your feedback regarding features and pricing! We really appreciate any feedback - please feel free to share any other feedback you have with us at support@getshogun.com and we will make sure that it gets to the right team!
Karl | Team Lead, Technical Support
awesome!!! super helpful help and very quick replies for support! very nice lay out and design of pages too!!! better than zipify and clickfunnels in my opinion
Faultless customer service, very quick, very flexible, very friendly. Thank you everything guys.....